Patient Account Representative

8 hours ago


Mountain View, California, United States El Camino Health Full time
Job Summary

We are seeking a highly skilled Patient Account Representative to join our team at El Camino Health. As a key member of our revenue cycle team, you will be responsible for performing billing and account follow-up activities, as well as providing exceptional customer service to patients and payers.

Key Responsibilities
  • Billing and Account Follow-up: Ensure timely and accurate billing of claims using the Hospital Claims Scrubber Tool.
  • Customer Service: Respond to patient and payer inquiries in a timely and professional manner, resolving accounts and facilitating timely payments.
  • Account Resolution: Follow up on unpaid, denied, and payment variances to ensure compliant resolution.
  • Contract Management: Stay informed of managed care and contractual arrangements to resolve and process accounts.
Requirements
  • High School diploma or equivalency.
  • Two (2) years related work experience in a hospital or physicians billing setting.
  • Understanding of Medicare, Medi-Cal HMO, PPO, and 3rd party rules and regulations.
  • Strong verbal and written communication skills.
What We Offer

El Camino Health is an equal opportunity employer and offers a competitive salary range of $46.80 USD hourly. We are committed to providing a collaborative and team-oriented work environment.



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