Patient Services Coordinator

1 day ago


Mountain View, California, United States El Camino Health Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at El Camino Health. As a key member of our operations team, you will play a critical role in coordinating patient schedules and registrations, ensuring seamless access to healthcare services.

Key Responsibilities
  • Interview patients to effectively schedule and register them for appointments and services
  • Verify insurance benefits and eligibility, and collect co-payments as necessary
  • Communicate patient out-of-pocket responsibilities using a patient-friendly approach
  • Perform appointment scheduling, registration, and customer service duties
  • Monitor access issues with provider schedules and communicate with supervisors as needed
Requirements
  • High School Diploma required, Associates degree preferred
  • Two years of medical office or medical insurance experience
  • Excellent communication and customer service skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with Microsoft Office and ability to learn new software programs quickly
Working Conditions

This is a sedentary role that requires sitting for most of the day, with occasional walking and standing. The ability to lift or carry up to 10 pounds is also required.

About El Camino Health

El Camino Health is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees, patients, and visitors. If you are passionate about delivering high-quality patient care and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.



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