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Head of Operations
2 months ago
We are seeking a visionary and strategic Head of Operations to lead the development of operational infrastructure and process enablement for an electrified micro-mobility solution for last mile logistics.
Key Responsibilities- Design and execute a robust operations strategy in line with our start-up's vision and objectives.
- Lead and mentor the fleet management and ops / delivery team, setting targets, and monitoring performance to ensure continuous improvement in operational efficiency and scalability.
- Develop operational infrastructure to deploy, maintain, and scale a fleet of electric micro-mobility vehicles.
- Design and enable operating model and supporting processes to provide seamless last mile logistics solution for customers.
- Define digital operations strategies and collaborate with Product teams on process innovation and automation.
- Lead strategic forecasting and capacity planning to optimize staffing, routing, and scheduling and meet operational performance goals.
- Continuously monitor operational performance to identify efficiencies and cost saving opportunities.
- Represent the company at networking events, conferences, and trade shows, using these platforms to foster growth and enhance brand visibility.
- Establish and nurture strong relationships with key stakeholders, clients, and partners to ensure long-term success and operational scalability.
- Collaborate with cross-functional teams to align operational initiatives with the broader company strategies.
- Stay abreast of industry trends, competitor activities, and market dynamics to inform and adjust operational strategies.
- 3+ years of work experience, preferably in transportation offerings.
- Start-Up / New Business Venture experience preferred.
- Last mile delivery / micro-mobility experience preferred.
- Experience in operating model design and enablement.
- 5+ years of experience managing direct reports / People Leadership role.
- Experience in leading logistics teams and overseeing operations.
- A proven track record of designing and implementing successful operations strategies, with a strong emphasis on infrastructure development, digital operations, capacity planning, forecasting, and continuous improvement.
- In-depth knowledge of micro-mobility vehicles, delivery platforms, shared vehicle subscriptions, and parcel delivery solutions preferred.
- Exceptional leadership, communication, and interpersonal skills.
- Proven ability to build and maintain relationships with a diverse range of stakeholders, including clients, partners, and customers.
- Self-motivated, strategic thinker, capable of thriving in a fast-paced start-up environment.
- Experience creating press releases and communication materials is preferred.
- Willingness and ability to travel for networking events, customer meetings, conferences, and trade shows as needed.
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We believe that diversity and inclusion are essential to our success and are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional development and growth, including training and education programs, mentorship, and career advancement opportunities.
At Honda, we are passionate about creating innovative and high-quality products that make a positive impact on people's lives. We are committed to making a difference in the communities we serve and are dedicated to creating a better future for all.