Assistant Store Manager

3 weeks ago


Torrance, California, United States Kurt Geiger Full time
Job Overview

Kurt Geiger is a dynamic and inclusive footwear and accessories brand that values kindness and creativity. We're seeking a highly motivated Assistant Store Manager to join our team and contribute to our mission of empowering our talent to be confident and true to themselves.

Key Responsibilities:

  • Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  • Engage with customers to understand their needs and offer product recommendations.
  • Stay informed about current products, trends, and promotions to provide up-to-date information to customers.
  • Work towards visual merchandising guidelines set for the store.
  • Train and develop team members.
  • Maintain store standards throughout the store, including the back-of-house.
  • Maintain and monitor all store operations, including back-of-house.
  • Liaise with Head Office teams for all business updates in the absence of the Store Manager.
  • Monitor team KPIs and motivate the team.
  • Support the Store Manager in recruiting for the store.
  • Be a role model for the brand and maintain personal presentation standards and that of the team.
  • Maintain store health and safety regulations.
  • Ensure all products are properly tagged with accurate pricing and product information.
  • Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards, and other forms of payment.
  • Closing and opening the store, as well as setting up the cash register.
  • Support with inventory management and organization of the stockroom.
  • Replenish the shop floor as and when necessary.
  • Communicate daily needs of the store and team with the Store Manager.
  • Hold regular one-to-one meetings with team members to manage and maintain performance.

Requirements:

  • Highly motivated and target-driven individual.
  • Interest in fashion and retail.
  • Experience in customer service and retail preferred.
  • Ability to interact with customers in a loud and often busy environment.
  • Ability to stand for long periods and engage in repetitive activities.
  • Ability to lift in excess of 50 pounds.
  • Ability to climb ladders and use a stepping stool.
  • Flexible to work weekends and evenings.
  • Eligible to work in the US.
  • Proficient in English, written and spoken.

Benefits:

  • Employee discount.
  • 401k.
  • Career development opportunities.
  • Regular company training.
  • Medical and dental care.
  • Paid time off.
  • Bonus structure.
  • Complimentary shoes per season.

Kurt Geiger is a global brand with a presence in hundreds of cities around the world. We operate over 70 stand-alone stores in the UK and have a strong retail partnership with some of the world's most famous department stores. We're committed to creating a diverse and inclusive work environment that celebrates individuality and promotes kindness and equality. If you're passionate about fashion, customer service, and leadership, we'd love to hear from you.



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