Customer Service Representative
4 days ago
Mr. Eric Martin
Job Details:
DIRECT PLACEMENT
This position is ideal for individuals who enjoy interacting with customers over the phone and providing assistance in a service-oriented manner. As a customer service representative, you will be the first point of contact for customer inquiries and will handle them independently.
This role is perfect for those who prefer a structured work environment and are looking for a career in customer service. The company, Cascade Solutions, values its employees and provides a supportive work environment.
Your Responsibilities:
- Provide customer service over the phone
- Initiate service orders
- Handle customer inquiries and resolve issues in a timely and professional manner
- Record and process incoming inquiries, as well as work with the respective departments
Required Skills:
- Excellent communication and problem-solving skills
- Ability to work in a team environment
- Strong customer service skills
Employment Type:
Full-time
Working Hours:
2-shift system
Compensation:
Competitive salary and benefits package
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