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Service Ambassador | Beverage Specialist

2 months ago

Columbus, Ohio, United States Oak View Group Full time

Company Overview

Oak View Group is a leading global leader in venue development, management, and premium hospitality services for the live event industry.

Position Summary

The Bartender is responsible for delivering exceptional beverage service, ensuring a seamless guest experience, and maintaining a clean and organized workspace.

Key Responsibilities

  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Prepare and serve a variety of beverages, including cocktails, beers, and wines, adhering to company standards and regulations.
  • Manage cash and credit transactions accurately, maintaining a high level of integrity and attention to detail.
  • Maintain a clean and sanitary work environment, adhering to health and safety standards.
  • Collaborate with colleagues to ensure seamless service delivery and maintain a positive team dynamic.
  • Stay up-to-date with beverage knowledge, including beer, wine, and spirits, to provide informed recommendations to guests.
  • Communicate effectively with guests, colleagues, and management to resolve any issues or concerns.

Qualifications

  • At least six months of bartending experience, with a proven track record of delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.
  • Basic math skills and accuracy with cash handling.
  • Availability to work a flexible schedule, including nights, weekends, and long hours.