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Front Desk Coordinator

2 months ago

Chino, California, United States Winner's Gymnastics Full time

**Job Title:** Front Desk Receptionist

**Job Summary:**

Winner's Gymnastics is seeking a highly energetic and customer-focused Front Desk Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their families.

**Responsibilities:**

  • Provide exceptional customer service to clients and their families, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage the front desk operations, including answering phones, responding to emails, and handling customer transactions.
  • Assist with administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Develop and maintain relationships with clients and their families, providing a positive and welcoming experience.
  • Work collaboratively with the team to achieve business objectives and support the growth of the organization.
  • Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices.

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of experience in a customer-facing role, preferably in a gym or fitness setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work a flexible schedule, including evenings and weekends, as needed.
  • Basic computer skills and proficiency in Microsoft Office.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A fun and rewarding work environment with a team of passionate and dedicated professionals.