Scheduling Coordinator/Marketing Specialist

2 days ago


Chino Hills, California, United States Bond Manufacturing Full time
Job Title: Scheduling Coordinator/Marketing

We are seeking a highly organized and detail-oriented Scheduling Coordinator/Marketing to join our team at Bond Manufacturing. As a key member of our front desk team, you will be responsible for ensuring seamless patient experiences and providing exceptional customer service.

Key Responsibilities:
  • Provide exceptional patient service with compassion and care, adhering to company policies, government regulations, and dental board standards.
  • Help patients schedule appointments and resolve their questions via phone, text, or email.
  • Welcome patients and check them in for their appointments.
  • Collect payments made at the front desk.
  • Keep the office tidy, including the coffee bar, paper forms, and other essential areas.
  • Scan and file mail and other crucial documents.
  • Perform other administrative tasks as assigned.
  • Contribute to providing an exceptional experience for every patient on every visit.
Requirements:
  • Exceptional customer service skills.
  • Friendly and welcoming phone voice.
  • Experience multitasking in a busy environment while paying attention to details and seeing tasks through to the end.
  • Ability to educate and influence patients.
  • Excellent verbal and written communication skills and the ability to make decisions independently.
  • Strong team-player.
  • Knowledge of Microsoft Office business applications.
  • High school diploma or general education degree (GED).
Compensation:

$20 to $25 per hour



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