Insurance Agency Assistant Manager

7 days ago


Katy, Texas, United States Zara Pham - State Farm Agent Full time
Insurance Agency Assistant Manager

We are seeking a highly motivated and customer-focused Insurance Agency Assistant Manager to join our team at Zara Pham - State Farm Agent. As a key member of our team, you will be responsible for establishing strong relationships with our customers, providing exceptional customer service, and promoting the growth of our insurance agency.

Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Qualifications:
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential/Opportunity for advancement within my office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.


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