Automotive Service Manager

7 days ago


Encino, California, United States Big Brand Tire & Service Full time
Job Overview

Big Brand Tire & Service is seeking a highly skilled and experienced Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for leading our service and sales team to achieve exceptional results.

Key Responsibilities
  • Leadership and Management
    • Develop and implement strategies to meet or exceed performance targets
    • Lead and motivate the service and sales team to achieve exceptional results
    • Provide coaching and training to team members to improve their skills and knowledge
  • Customer Service
    • Provide exceptional customer service to our guests, ensuring their needs are met and exceeded
    • Develop and maintain strong relationships with customers to build loyalty and retention
  • Sales and Service
    • Develop and implement sales strategies to increase tire and service sales
    • Provide expert advice and recommendations to customers on tire and service products
    • Ensure that all sales and service transactions are handled in a professional and timely manner
  • Operations and Administration
    • Oversee the day-to-day operations of the service and sales team
    • Manage inventory, supplies, and equipment to ensure efficient operations
    • Ensure compliance with company policies and procedures
Requirements
  • Experience
    • 1 year of experience in a management capacity in the automotive industry
    • 1 year of experience in tire sales and service
  • Skills
    • Excellent communication and leadership skills
    • Ability to develop and implement effective sales and service strategies
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment and meet deadlines
  • Education
    • High school diploma or equivalent required
    • Associate's or Bachelor's degree in a related field preferred
What We Offer
  • Competitive Compensation
    • Competitive hourly rates and commission plans
    • Manager incentive bonus
  • Benefits
    • Medical, dental, and life insurance
    • Vision, voluntary life, and accident insurance available
    • 401k plan with company match
    • Paid vacation and holidays
  • Professional Development
    • Training and mentorship to help you become an expert in tire sales and service
    • Opportunities for career progression and advancement
Why Join Our Team?
  • Company Culture
    • Family-friendly work environment
    • Collaborative and supportive team
  • Opportunities for Growth
    • Opportunities for career advancement and professional development
    • Competitive compensation and benefits package


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