Current jobs related to Customer Service Representative - Encino, California - New Gig Solutions

  • Customer Service Representative

    4 weeks ago

    Encino, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of...

  • Customer Service Representative

    2 weeks ago

    Encino, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our...

  • Customer Service Representative

    3 weeks ago

    Encino, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are accurate and organizedMaintain a clean and...

  • Customer Service Representative

    2 weeks ago

    Encino, California, United States Shane Taylor - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Shane Taylor - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to...

  • Customer Service Representative

    3 weeks ago

    Encino, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Ventura Blvd.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and...

  • Customer Service Representative

    2 weeks ago

    Encino, California, United States Michaels Stores Full time

    Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key...

  • Customer Service Representative

    1 week ago

    Encino, California, United States New Gig Solutions Full time

    Job OverviewAs a Customer Service Representative at New Gig Solutions, you will play a critical role in ensuring client satisfaction by providing timely and accurate responses, handling inquiries, and resolving issues with professionalism and empathy.Key Responsibilities:Provide high-quality customer service via phone, email, and chat.Answer client questions...

  • Customer Service Representative

    1 week ago

    Encino, California, United States See's Candies Full time

    Job Description:We are seeking enthusiastic individuals who are passionate about delivering exceptional customer experiences. As a Sales Associate at See's Candies, you will play a vital role in providing great customer service. Key Responsibilities include:Delivering exceptional customer experiencesProviding great customer serviceWorking in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Encino, California, United States Michael's Inc Full time

    As a Team Member at Michaels, you will be responsible for providing exceptional customer service. Key responsibilities include:Assisting customers in finding products and answering questionsProviding a fast and friendly checkout experienceMaintaining a well-organized and visually appealing store environmentDelivering excellent customer service and resolving...

  • Customer Service Associate

    1 week ago

    Encino, California, United States State Farm Insurance Full time

    Customer Service Representative RoleAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional manner. Your...

  • Customer Service Associate

    3 weeks ago

    Encino, California, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with inquiries, complaints, and policy...

  • Customer Service Liaison

    2 weeks ago

    Encino, California, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs a Customer Relations Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes,...

  • Customer Service Representative

    2 weeks ago

    Encino, California, United States Shane Taylor - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Shane Taylor - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...

  • Branch Services Representative III

    2 weeks ago

    Encino, California, United States SMBC Full time

    About the RoleThe Branch Service Representative III is a key member of our team, responsible for providing exceptional customer service and support to our clients. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities Respond to customer inquiries and resolve complex issues Operate a...

  • Customer Experience Representative

    2 months ago

    Encino, California, United States Shane Taylor - State Farm Agent Full time

    Job OverviewAs a valued member of the Shane Taylor - State Farm Agent team, you will play a critical role in promoting our premier insurance and financial service products to customers. This is an exciting opportunity to join a dynamic and customer-centric organization where you will have the chance to make a positive impact and grow your career.Key...

  • Automotive Service Manager

    2 weeks ago

    Encino, California, United States Big Brand Tire & Service Full time

    Job OverviewBig Brand Tire & Service is seeking a highly skilled Automotive Service Manager to join our team. As a key member of our service team, you will be responsible for meeting or exceeding performance targets by understanding and following company strategies.Key Responsibilities:Recommend, sell, advise, and provide exceptional customer service to our...

  • Business Development Representative

    2 months ago

    Encino, California, United States Premium Merchant Funding Full time

    Job DescriptionJob Title: Business Development RepresentativeCompany: Premium Merchant FundingJob Type: Full-timeLocation: Remote (with occasional travel to company locations)About Us:Premium Merchant Funding is a leading provider of financial solutions to small and medium-sized businesses. We are dedicated to empowering entrepreneurs and business owners...

  • Insurance and Financial Services Professional

    3 weeks ago

    Encino, California, United States Rita Hagopian - State Farm Agent Full time

    Job OpportunityAre you a motivated and results-driven professional looking for a challenging and rewarding career in sales and customer service? Do you have a passion for helping others and a desire to succeed in a fast-paced environment?We are seeking a qualified professional to join our team as a Sales and Telemarketing Representative. As a key member of...

  • Member Services Ambassador

    2 months ago

    Encino, California, United States Supreme Fitness Group Full time

    Job Summary:We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Supreme Fitness Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming environment, and promoting the benefits of our membership program.Key...

  • Customer Service Lead

    2 months ago

    Encino, California, United States Dunn-Edwards Full time

    Job DescriptionJob Title: Customer Service Lead - Store Operations ManagerJob Summary:The Customer Service Lead - Store Operations Manager at Dunn-Edwards is responsible for ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts. This role models outstanding customer service and selling skills,...

Customer Service Representative

2 months ago

Encino, California, United States New Gig Solutions Full time

Job Title: Customer Service Representative

Company Overview:

New Gig Solutions is working with a leading tax resolution firm dedicated to helping individuals and businesses resolve their tax issues with the IRS and state tax authorities. They pride themselves on providing expert advice and outstanding customer service to guide clients through their tax challenges.

Job Summary:

As a Customer Service Representative at our client, you will be the first point of contact for clients, offering assistance and guidance throughout the tax resolution process. You will play a critical role in ensuring client satisfaction by providing timely and accurate responses, handling inquiries, and resolving issues with professionalism and empathy.

Key Responsibilities:

  • Serve as the primary point of contact for clients, providing high-quality customer service.
  • Answer client questions regarding tax resolution services, IRS processes, and case statuses.
  • Maintain accurate records of client interactions, ensuring all information is up to date in our CRM system.
  • Assist in scheduling consultations and follow-up appointments for clients with tax professionals.
  • Collaborate with internal departments (Tax Professionals, Account Managers) to ensure prompt issue resolution and seamless client experience.
  • Educate clients on next steps in the resolution process, ensuring they understand timelines and required documents.
  • Respond to complaints, concerns, and inquiries with professionalism, ensuring a positive experience for every client.
  • Proactively follow up with clients to keep them informed of the progress of their cases.
  • Handle sensitive financial information with confidentiality and discretion.
  • Identify opportunities for service improvements based on client feedback and relay this information to management.

Qualifications:

  • High School Diploma or equivalent (Associate's Degree or higher preferred).
  • 1-2 years of experience in customer service, preferably in a financial services or tax-related field.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and the ability to think critically under pressure.
  • Ability to handle a high volume of calls while maintaining quality service.
  • Proficiency with Microsoft Office Suite and CRM software (experience with tax resolution software is a plus).
  • Ability to work in a fast-paced environment and handle confidential information with integrity.

Preferred Qualifications:

  • Experience working in a tax resolution firm or similar financial service setting.
  • Basic understanding of IRS tax processes and procedures.
  • Bilingual (Spanish preferred).

What We Offer:

  • Competitive salary and performance bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.