Guest Services Coordinator

1 week ago


Brooklyn, New York, United States Bensonhurst Dental Full time

Bensonhurst Dental is seeking a highly motivated and personable Guest Services Coordinator to join our team. We are an upscale, top-rated cosmetic dental office known for providing exceptional patient care and creating a welcoming atmosphere.

In this role, you will be the first point of contact for our patients, ensuring they have a positive and memorable experience from their initial inquiry to their departure. You will play a vital role in maintaining our reputation for excellence by delivering outstanding customer service and supporting our team of dental professionals.

Responsibilities:
  • Provide exceptional customer service, exceeding patient expectations at every interaction.
  • Answer incoming calls from prospective and existing patients, addressing their inquiries promptly and professionally.
  • Manage patient scheduling, ensuring appointments are efficiently booked and coordinated.
  • Maintain accurate patient records and documentation within our CRM system.
  • Process insurance verifications and benefits checks to ensure smooth billing procedures.
  • Greet patients warmly upon arrival, offering refreshments and creating a welcoming environment.
  • Assist with administrative tasks, such as preparing patient paperwork and managing correspondence.
  • Collaborate with the dental team to ensure seamless patient flow and communication.
  • Contribute to marketing initiatives and special events, promoting our practice within the community.
Qualifications:
  • Proven experience in a customer-facing role, preferably within a healthcare or dental setting.
  • Exceptional communication and interpersonal skills, with a genuine passion for providing outstanding service.
  • Strong organizational and administrative abilities, with attention to detail and accuracy.
  • Proficiency in using computer systems and software applications, including CRM platforms.
  • A positive and enthusiastic attitude, with a commitment to teamwork and patient satisfaction.


  • Brooklyn, New York, United States NASCAR Full time

    MICHIGAN INTERNATIONAL SPEEDWAYLocated on over 1,400 acres in the scenic Irish Hills of Southeastern Michigan, Michigan International Speedway boasts a rich legacy in the world of motorsports. For more than five decades, it has been a beloved venue for NASCAR enthusiasts and a hub of exhilarating experiences. The speedway features numerous campgrounds,...


  • Brooklyn, New York, United States Fausto Full time

    Fausto, a contemporary Italian dining establishment, is seeking a dedicated Host to enhance our guest experience during the upcoming season. We are in search of a friendly and professional individual who possesses a strong commitment to excellence and a passion for hospitality. The ideal candidate will leverage their attention to detail, enthusiasm for food...


  • Brooklyn, New York, United States Fausto Full time

    OverviewFausto, a contemporary Italian dining establishment, is in search of a dedicated Host to enhance our service during the upcoming season. We seek an individual who embodies warmth and hospitality, coupled with a disciplined and passionate approach to their work. The ideal candidate will collaborate closely with our Maitre d' and front-of-house team to...


  • Brooklyn, New York, United States Crunch Fitness Full time

    About Crunch FitnessCrunch is a No Judgment Gym that merges fitness with entertainment, creating an environment where serious exercise is enjoyable. Are you looking to blend your work life with fitness and enjoyment? At Crunch, we offer more than just a job; it's a chance to motivate others in achieving their fitness aspirations. Our 'No Judgments'...


  • Brooklyn, New York, United States Arlo Williamsburg Full time

    At Arlo Williamsburg, a vibrant lifestyle hotel situated in a prime location, we pride ourselves on delivering exceptional service to our guests. If you possess a warm demeanor and enjoy interacting with visitors, we invite you to consider joining our team as a Host for our Restaurant and Lobby Bar. Key Responsibilities: Interact with guests and team members...


  • Brooklyn, New York, United States Fausto Full time

    OverviewA contemporary Italian dining establishment is in search of a dedicated Host to enhance our front-of-house operations. We are seeking an amiable and professional individual who possesses a strong commitment to excellence in service and a passion for the hospitality industry.Key ResponsibilitiesThrive in a collaborative, fast-paced, and guest-oriented...


  • Brooklyn, New York, United States Chez Ma Tante Full time

    About UsChez Ma Tante is a charming bistro located in the Greenpoint neighborhood, inspired by the iconic Montreal Hot Dog establishment. Our culinary offerings are rooted in European traditions, emphasizing simplicity and flavor. We aim to create an atmosphere that celebrates the joy of dining, fine beverages, and delightful company. The interior boasts...


  • Brooklyn, New York, United States 1 Hotel Brooklyn Bridge Full time

    Salary Range: Annual Salary: $75,000 Overview: Join Our Team...The front office serves as the core of our hospitality experience. This dedicated team is the first point of contact for guests, ensuring their needs are met and introducing them to our unique brand. Leading this team requires a broad skill set, including analytical thinking, problem-solving...


  • Brooklyn, New York, United States Sea Wolf Full time

    Join Our Team as a Host at Sea WolfSea Wolf, a vibrant eatery inspired by the ocean, is looking for a dedicated host to enhance our guest experience. We are seeking a full-time individual who is available during evenings and weekends. If you have a passion for quality ingredients, seasonal cuisine, and fostering a friendly environment for patrons, this role...


  • Brooklyn, New York, United States teamworkonline Full time

    MICHIGAN INTERNATIONAL SPEEDWAY Nestled on more than 1,400 acres in the Irish Hills of Southeastern Michigan, Michigan International Speedway is a track rich in racing history. It has been the love of NASCAR racing and the thrill of a great time that has made it a favorite of race fans and drivers alike for more than 50 years. Michigan International Speedway...


  • Brooklyn, New York, United States Live Nation Worldwide, Inc. Full time

    About This RoleLive Nation Worldwide, Inc. is seeking a highly skilled and detail-oriented Box Office Representative to join our team. As a key member of our event operations team, you will be responsible for providing exceptional guest services and ensuring a seamless experience for our patrons.Key ResponsibilitiesSell and collect admission tickets and...


  • Brooklyn, New York, United States Place des Fêtes Full time

    About Us: Place des Fêtes is a charming wine bar situated in a vibrant neighborhood, brought to you by the team behind a renowned Michelin-starred bistro. We are on the lookout for a dedicated and warm-hearted Host/Hostess to become a part of our esteemed team. Your Role: As a Host/Hostess, you will be instrumental in fostering personal connections with our...

  • Guest Services Lead

    2 months ago


    Brooklyn, New York, United States Hornblower Group Full time

    Salary Range $21-$22 per hour City Experiences is seeking a Guest Service Lead for our NYC Ferry operation in Brooklyn, NY. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: NYC Ferry Rider Service Lead are our eyes, ears, and friendly faces on the ground at each of our terminal...


  • Brooklyn, New York, United States Live Nation Entertainment Full time

    Position OverviewAs a Ticket Sales Associate, you will play a crucial role in the event experience by managing ticket sales and providing exceptional customer service. Your responsibilities will include:Ticket Sales: Efficiently sell and collect admission tickets and passes from patrons attending various events.Guest Interaction: Warmly greet guests at the...


  • Brooklyn, New York, United States CFFNY Full time

    Position Overview:The Guest Services Supervisor will excel as our leading Reception Representative while guiding our Reception team to ensure the effective execution of all responsibilities. Key Responsibilities:It is essential that these responsibilities are carried out in a way that provides an exceptional experience for our members and visitors. Are you...


  • Brooklyn, New York, United States CFFNY Full time

    Position Title: Member Services RepresentativeCompany: CFFNYQualifications:Proficient in English communicationSkilled in both reading and writingCompetent in computer operationsKey Competencies:Exceptional customer service skillsKey Responsibilities:Facilitate membership sales processesGreet all members and visitors warmlyEnsure proper check-in procedures...


  • Brooklyn, New York, United States Fausto Full time

    OverviewFausto, a contemporary Italian dining establishment, is seeking a dedicated Host to enhance our service during the upcoming season. We are in search of a friendly and professional individual who embodies a commitment to excellence and is eager to contribute to a memorable guest experience.Key ResponsibilitiesOperate effectively in a collaborative,...


  • Brooklyn, New York, United States CFFNY Full time

    Position Overview:The Guest Services Supervisor will excel as our top Receptionist while guiding our Front Desk team to ensure the effective execution of all responsibilities. Key Responsibilities:It is crucial that these responsibilities are carried out in a way that provides an exceptional experience for our members and visitors. Are you capable of...


  • Brooklyn, New York, United States CFFNY Full time

    Position Overview:The Guest Services Supervisor will excel as our top Reception Representative while guiding our Front Desk team to ensure the efficient execution of all responsibilities. Key Responsibilities:It is essential that these responsibilities are carried out in a way that provides an exceptional experience for our members and visitors. Are you...


  • Brooklyn, New York, United States CFFNY Full time

    Position Overview:The Guest Services Supervisor will excel as our top Reception Representative while guiding our Front Office team to ensure the effective execution of all responsibilities. Key Responsibilities:It is crucial that these responsibilities are carried out in a way that provides an exceptional experience for our members and visitors. Are you...