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Guest Relations Coordinator

2 months ago

Brooklyn, New York, United States Fausto Full time
Overview
Fausto, a contemporary Italian dining establishment, is in search of a dedicated Host to enhance our service during the upcoming season. We seek an individual who embodies warmth and hospitality, coupled with a disciplined and passionate approach to their work. The ideal candidate will collaborate closely with our Maitre d' and front-of-house team to ensure operational excellence.

Key Responsibilities
  • Thrive in a collaborative, fast-paced, and guest-oriented environment.
  • As the initial point of contact for guests, deliver friendly, attentive, and efficient service.
  • Assist patrons with their coats and bags upon arrival.
  • Facilitate DoorDash/Caviar pickups at the designated Take Out window.
  • Skillfully carry beverages on a tray.
  • Coordinate with the Maitre d' and management to ensure seamless service flow.
  • Maintain a professional demeanor at the entrance, on the phone, and throughout the dining area.
  • Ensure cleanliness and sanitization of tables and workspaces.

Qualifications
  • Excellent communication skills to foster trusting relationships with both colleagues and guests.
  • A positive, composed, and collected demeanor.
  • A desire for personal and professional growth.
  • A strong work ethic, exemplifying leadership by example.
  • Professional, business casual attire is required.

Fausto is committed to equal opportunity employment. All qualified candidates will be considered without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are dedicated to providing access and reasonable accommodations for individuals with disabilities in all aspects of employment.