Culinary Customer Service Representative

4 weeks ago


Nantucket, Massachusetts, United States Bartlett OceanView Farm Full time
Job Overview

The Culinary Customer Service Representative is a full-time or seasonal non-exempt role focused on food preparation and exceptional customer interaction at the Kitchen Counter. Compensation is $18/hour plus tips.

Key Responsibilities:

1) Prepares and serves a variety of dishes according to the established menu set by the Head Chef, including sandwiches, salads, entrees, and appetizers in a fast-paced environment. Responsible for grilling paninis to order.

2) Maintains the work station by restocking ingredients, preparing items for grilling, and ensuring cleanliness in the area.

3) Weighs and labels food portions for customers, providing information about preparation methods and ingredients. Slices meats for deli service.

4) Oversees the coffee and soup stations, ensuring adequate supplies of paper and plastic goods are maintained.

5) Learns and applies proper techniques for cutting, wrapping, stocking, and rotating various artisanal cheeses, offering knowledgeable recommendations to customers.

6) Takes special requests from customers for prepared food items, excluding bakery items unless specified, and manages the distribution of these items for customer pickup.

7) May assist with prep work, including chopping ingredients and assembling items, as well as packaging and labeling products for display.

8) Upholds sanitation standards and cleanliness throughout the facility, including cleaning work areas and equipment, and may assist with dishwashing duties as needed. Familiarity with health department regulations is essential.

Additional Duties:

9) Completes other kitchen-related tasks as required by seasonal needs.

This description outlines the typical responsibilities of the position. Additional tasks, both related and unrelated, may be assigned as necessary.

Qualifications:

A High School Diploma may be required along with 1-2 years of experience in cooking or customer service. Strong customer service skills and the ability to manage multiple customers simultaneously are essential. Weekend and holiday availability, as well as the ability to stand for extended periods, may be necessary.



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