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Guest Services Representative

2 months ago

Nantucket, Massachusetts, United States TPG Hotels & Resorts Full time
Position Overview

The Front Desk Associate serves as the initial point of interaction for visitors and clients entering our establishment. This role is crucial in creating a welcoming atmosphere and ensuring a positive experience for all guests.

Key Responsibilities
  • Deliver exceptional customer service to all guests and clients.
  • Manage various administrative tasks efficiently.
  • Facilitate a seamless check-in and check-out process.
  • Handle payment processing and maintain accurate records.
  • Assist guests with inquiries and provide information about the hotel and local attractions.
Qualifications

Ideal candidates should possess strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Experience in hospitality or retail is preferred.