Sales Business Development Representative
1 day ago
Key Responsibilities:
- Respond promptly to inbound and outbound customer inquiries via phone, email, and online chats.
- Schedule and confirm sales appointments for potential customers.
- Follow up with leads and previous customers to ensure continued engagement.
- Coordinate with the sales team to track appointment progress and ensure a smooth customer experience.
- Accurately document customer interactions and update records in the CRM system.
- Meet or exceed appointment and sales targets, earning incentives for appointments that show up and for those that result in vehicle purchases.
- Previous experience in a customer service, call center, or BDC role (experience in the automotive industry is a plus).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency with CRM software and basic computer skills.
- Positive attitude with a passion for helping customers.
- High school diploma or equivalent.
- Hourly wage with opportunities to earn incentives for each appointment that shows up and for appointments that result in vehicle sales.
- Supportive, team-oriented workplace.
- Opportunities for career advancement within a growing company.
- Employee discounts on vehicle purchases and service.
- Health and dental insurance options.
- Paid training to help you excel in the role.
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Business Development Representative
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