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Patient Access Representative
2 months ago
The Patient Access Representative is responsible for ensuring a seamless patient experience from registration to discharge. This role requires strong communication and interpersonal skills to effectively interact with patients, families, and healthcare staff.
Key Responsibilities:- Verify patient identity and demographic information
- Collect and enter insurance and billing information
- Explain and collect co-payments, deposits, and outstanding balances
- Provide excellent customer service and ensure patient satisfaction
- Collaborate with clinical staff to ensure accurate and timely registration
- Two years of customer service and/or data entry experience
- Previous healthcare experience preferred
- Associate's or Bachelor's degree can be considered in lieu of experience
- Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred
Sentara Healthcare is committed to providing a supportive and inclusive work environment. As a Patient Access Representative, you will have opportunities for growth and development, as well as access to comprehensive benefits and perks.
At Sentara, we value our employees and strive to create a workplace that is both challenging and rewarding. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
