Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Associate to join our team at NOVA Group. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Initiate and complete the sales and customer service process by directly communicating with local consumers.
- Maintain a positive representation of the company and associated brands at all times.
- Create a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
- Process sales orders with high-level accuracy.
- Communicate regularly with the Sales Representative team on goals and progress.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Requirements:
- Previous customer service experience is a plus, but not required as we provide full training.
- Ability to answer any and all customer inquiries.
- Flexibility to work a variety of shifts.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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