Patient Services Coordinator III

6 days ago


Waltham, Massachusetts, United States Massachusetts General Hospital Full time
Job Summary

Massachusetts General Hospital is seeking a highly skilled Patient Services Coordinator III to join our team at the MGH Waltham Cancer Center. As a key member of our ambulatory care team, you will provide complex patient scheduling support in a high-volume outpatient setting.

Key Responsibilities
  • Schedule initial, follow-up, and multi-disciplinary patient visits with multiple providers
  • Coordinate and maintain providers' master clinical schedules
  • Submit referrals for specialty appointment requests
  • Obtain intake information from patients and referring physician's offices
  • Schedule Radiology tests and order scans for clinical sessions
  • Triage and manage high-volume patient telephone calls with excellent customer service skills
  • Maintain confidentiality and privacy in accordance with HIPAA guidelines
  • Provide cross-coverage for other practice staff members as needed
Requirements

We are seeking a highly organized and detail-oriented individual with a high school diploma required and a Bachelor's degree preferred. If you have excellent communication and problem-solving skills, we encourage you to apply.

Massachusetts General Hospital is an Equal Opportunity Employer. We value diversity and inclusion and encourage applications from protected veterans and individuals with disabilities.



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