Customer Support Specialist

4 weeks ago


Phoenix, Arizona, United States Cardinal Logistics Management Full time
Job Summary:
The Customer Support Specialist will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Support Specialist coordinates the movement of freight via all modes of transportation.

Key Responsibilities:
Perform data entry tasks with accuracy and efficiency.
Maintain accurate information and data to be used by clients, other employees, and vendors.
Receive orders from clients and other Cardinal departments.
Assist in coordinating the movement of goods from shipper to destination within parameters required by the customer.
Confirm that carriers are legally permitted to transport freight, commodity, weight, and dimensions.

Requirements:
High School Diploma or equivalent.
Three months to one year of experience within the industry.
Proficiency in Outlook, Word, Excel, PowerPoint, and ability to adapt to other operating systems.
Heavy phone work, faxes, and emails required.
Excellent interpersonal, verbal, and written communication skills.
Excellent customer service skills.
Ability to work in a fast-paced environment with a sense of urgency while maintaining accuracy.

What We Offer:
Competitive salary.
Opportunity to work with a dynamic team in a growing company.
Professional development and growth opportunities.
A positive and supportive work environment.
The chance to make a difference in the logistics industry.

How to Apply:
Apply now and take the first step towards a rewarding career with Cardinal Logistics Management.

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