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Office Manager

1 month ago

New Bedford, Massachusetts, United States Ace Handyman Services Full time
Ace Handyman Services Office Manager Job Description

The Office Manager plays a vital role in the success of our operations, ensuring seamless customer service, personnel management, and operational efficiency.

Key Responsibilities:
  • Provide exceptional customer service, responding to phone calls, emails, and resolving issues promptly.
  • Manage Craftsman/Apprentice time off requests, WebScheduler accommodations, and payroll preparation.
  • Dispatch work orders, receive and check in work invoices, and reconcile company credit accounts.
  • Monitor and order office supplies, marketing materials, and prepare daily bank deposits.
  • Assist with monthly staff meetings, maintain employee records, and conduct new hire orientations.
  • Develop and implement marketing strategies, including face-to-face networking, social media updates, and maintaining the Yodle/Centermark Dashboard.
Requirements:
  • High school diploma or GED.
  • 3-5 years of administrative assistant/scheduling experience.
  • Comfortable with sales, technology, and customer service.
  • Strong communication, multitasking, and prioritization skills.
  • QuickBooks Online or other accounting knowledge a plus.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise.