Loan Operations Manager | Commercial Banking

4 days ago

Dallas, Texas, United States MapleMark Bank Full time
Job Title: Loan Operations Manager

**Job Summary:**

We are seeking an experienced Loan Operations Manager to join our team at MapleMark Bank. The successful candidate will be responsible for overseeing and providing support for various functions of the Loan Operations Department, from loan approval through onboarding and servicing.

Key Responsibilities:

  • Quality Control: Perform quality control review of daily core system input for new loans, renewals, and maintenance.
  • Team Supervision: Supervise a team of closing and servicing staff, ensuring proper coverage and management of pipelines to meet regulatory, organizational, and client timing requirements.
  • Reporting and Reconciliation: Assist in reporting and timely resolution of outstanding reconciliation items.
  • Troubleshooting: Provide troubleshooting support to the loan operations team, using knowledge and resources to assist with escalated tasks.
  • Compliance: Ensure compliance with relevant regulatory requirements and internal policies.
  • Reporting and Analysis: Support for reviewing accurate reporting for purchased/sold participations.
  • Collaboration: Work closely with the department Director on all functions, including funding, core system setup, modifications, and renewals.
  • Communication: Maintain proactive internal communication with lending staff, department Director, and analyst team.
  • Knowledge and Understanding: Maintain knowledge and understanding of banking rules, regulations, laws, and all policies and procedures pertaining to them.
  • Professionalism: Adhere to MapleMark Bank's policies and support management decisions and goals in a positive, professional manner.
  • Representation: Represent MapleMark Bank with a high level of integrity and professionalism.
  • Process Improvement: Provide feedback to management regarding ideas on process improvements and efficiencies.

Requirements:

  • Education: College degree in Business, Finance, or equivalent, or work-related experience, preferred.
  • Experience: Minimum of 8 years of loan operations experience.
  • Leadership Experience: Minimum of 3 years of leadership experience.
  • Loan Reporting Knowledge: Loan reporting knowledge, including call report and concentration reporting.
  • Technical Skills: Proficient in Microsoft Excel and knowledge of loan core system(s), products, and other services as required.
  • Discretion and Confidentiality: Ability to exercise judgment and discretion in confidential matters.

Work Environment:

The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. The Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.

MapleMark Bank is committed to diversity and inclusion and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MapleMark Bank is a drug-free work environment.

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