Regional Operations Manager
2 weeks ago
Join Alpha Transport as a Regional Operations Manager
At Alpha Transport, we are driven by our mission of "Delivering Memories that Last a Lifetime." As a premier petroleum logistics provider in the Western U.S., we emphasize customer satisfaction and professionalism. Our Business Development team is essential in cultivating key client relationships.
We are looking for a motivated and flexible individual to nurture positive interactions both internally and externally. By embodying our core values of Accountability, Leadership, People, Honesty, and Adaptability, you will be instrumental in our mission. Be part of our journey towards growth and service excellence.
Benefits Include:
- Paid Time Off
- Paid Holidays
- 401k Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- HSA Account
Key Responsibilities:
- Designs daily route plans for drivers to optimize revenue from each piece of equipment.
- Acts as the primary problem-solver for operational driver issues.
- Communicates with customers promptly regarding shipment status and related matters.
- Continuously monitors product quality during transportation.
- Focuses on expanding the customer base through outreach and referrals.
- Creates employee schedules to maximize productivity while accommodating time off.
- Ensures employee retention within the department.
- Oversees daily supervision of employees in the designated area.
- Maintains equipment maintenance schedules and fosters relationships with maintenance facilities.
- Fills in for dispatch on main dispatchers' days off.
- Manages safety protocols as directed by the safety manager, including conducting observations and gathering incident reports.
- Involved in staffing, screening, interviewing, and hiring drivers.
- Handles daily management and reconciliation of ELD conflicts.
- Corrects time entries and reviews timesheets for submission.
- Updates and maintains journey plans for the assigned region.
- Provides personal protective equipment and orders uniforms for staff.
- Ensures proper training for new drivers is conducted and documented.
- Records all personnel issues and concerns in the designated system.
- Completes exit forms upon employee termination.
Additional Duties:
- Willingness to cover for drivers during their time off.
- Collaborates closely with the dispatch team.
- Performs other related tasks as required.
- Possesses an active Commercial Driving License with HazMat, Doubles/Triples, and Tanker Endorsements.
- Holds a High School Diploma or equivalent.
- Demonstrates a strong understanding of logistics and the commercial driving industry.
- Knowledgeable about federal and state DOT regulations.
- Ability to lead and manage employee performance effectively.
- Excellent customer service skills.
- Strong written and verbal communication abilities.
- Proficient in Microsoft Office Suite.
- Able to navigate various computer systems to fulfill job responsibilities.
- Capable of prioritizing multiple demands and escalating when necessary.
- Maintains professionalism in stressful situations.
- Exhibits exceptional attention to detail and multitasking skills.
- Available by phone for emergencies and responsive to dispatch needs.
At Alpha Transport, we pride ourselves on being more than just a trucking company. We value our employees and their contributions. #TeamAlpha
Compensation: Yearly Salary
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