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Regional Support Center Representative
2 months ago
We are seeking a highly skilled and analytical individual to join our Regional Support Center (RSC) team as a Representative IV. As a key member of our Field, Support, Customer Experience, Operations, Skills, Communications, and Business Services teams, you will play a critical role in supporting our customers and driving business success.
Key Responsibilities- Provide exceptional customer support and technical assistance to our clients
- Analyze and resolve complex customer issues in a timely and efficient manner
- Collaborate with cross-functional teams to identify and implement process improvements
- Develop and maintain strong relationships with customers and internal stakeholders
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; bachelor's degree preferred