Regional Collection Manager

5 days ago


Progress Village, Florida, United States Eclipse Solutions Full time
About the Role

Eclipse Solutions is seeking a highly skilled and experienced Regional Collection Manager to join our team. As a key member of our collections team, you will be responsible for managing and overseeing the organization's collections efforts.

Key Responsibilities
  • Team Leadership: Oversee and lead the collections team, providing guidance, coaching, and support to ensure the team is working efficiently and effectively.
  • Strategic Planning: Develop and implement effective collection strategies to maximize debt recovery, analyzing trends and recommending improvements to enhance the efficiency of the collections process.
  • Portfolio Management: Monitor and manage the collections portfolio, ensuring accurate and up-to-date records, and prioritizing accounts based on risk and potential for recovery.
  • Negotiation and Communication: Engage with customers to negotiate payment plans and settlements, maintaining open lines of communication with clients and internal stakeholders.
  • Compliance: Ensure compliance with relevant laws and regulations governing debt collection practices, staying updated on industry best practices and implementing changes as necessary.
  • Reporting: Prepare regular reports on collection activities, delinquency rates, and recovery performance, providing insights and recommendations to senior management based on data analysis.
Requirements
  • Proven experience in collections management, with a strong track record of debt recovery.
  • Excellent leadership and communication skills, with the ability to motivate and guide a team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Knowledge of relevant laws and regulations governing debt collection practices.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.


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