Center Medical Director

1 day ago

Wilmington, Delaware, United States Oak Street Health Full time

About Oak Street Health

Oak Street Health is a mission-driven organization that is redefining healthcare for older adults on Medicare. Our innovative care model is centered in the community, focused on quality over volume, and dedicated to keeping patients healthy and living life to the fullest.

Job Summary

We are seeking a highly skilled and experienced Medical Director to lead our clinical team at our Wilmington center. As a Medical Director, you will be responsible for providing exceptional patient care, leading a team of providers, and driving clinical excellence.

Key Responsibilities

  • Support the organization's strategy by working collaboratively with the Practice Manager and Outreach Manager to achieve our objectives:
    • Best Care Anywhere
    • Unmatched Patient Experience
    • Exceptional Growth
    • Great Place to Work and Leader in DE&I
  • Drive implementation of Oak Street Health strategic initiatives
  • Follow direction from regional leadership to implement regional priorities and reach regional objectives
  • Cascade organizational information to care team members and escalate care team concerns and ideas to the rest of the organization
  • Help coordinate and lead the onboarding of new providers at the center
  • Model excellent medical care, implementation of the care model, and success in metrics
  • Support consistent and robust OSH care model implementation by ensuring care teams are effectively preparing for and executing daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows
  • Ensure that the medical care provided by each provider and care team is appropriate evidence-based care that keeps patients healthy and out of the hospital
  • Understand, teach, and implement Oak Street's clinical guidelines at both the individual provider and center level
  • Support each care team and the center to provide the highest quality (primary and secondary) preventative care
  • Educate and provide ongoing support for providers in implementation of the value-based full-risk model of care
  • Assess and address root causes when center metric goals are not reached
  • Create and maintain a culture of coaching up and growth of providers and care teams
  • Listen to feedback from care team members and address concerns with constructive problem-solving
  • Conduct performance reviews and discuss provider goals and help develop plans to achieve these goals
  • Acknowledge and celebrate successes of care team members and communicate opportunities for improvement
  • Achieve triad best practices
  • Support a positive, Oaky culture of joy in practice

Requirements

  • M.D., D.O., or A.P.N or P.A. graduates
  • Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N
  • Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and their colleagues
  • Experience using a metrics-driven approach to the provision of medical care and/or quality projects
  • Passionate about their work and motivated to be a part of a fast-growing organization
  • Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation
  • Commitment to older adults and to low-income patients
  • Comfort with ambiguity and a love for problem-solving
  • Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions
  • 5+ years of experience in outpatient practice preferred
  • Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required
  • US work authorization
  • Someone who embodies being "Oaky"

What does being "Oaky" look like?

  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and delivering results
  • Being relentlessly determined

Benefits

  • Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement

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