Quality Assurance Coordinator

1 month ago


Frederick, Maryland, United States Calvert County Full time

Participates in the Emergency Communications Division's Communications Training Officer (CTO) program.Leads the creation of materials related to any "special circumstances" for Emergency Medical Dispatch (EMD) such as an epidemic or pandemic.Performs all Public Safety Call Taker duties and functions.Follows appropriate protocol for dispatch to the Police and/or Fire/EMS Units.Maintains working knowledge of telecommunications procedures, which include obtaining information from various computer terminals such as METERS and Sheriff's inquiries which may consist of wanted checks, stolen article checks, stolen vehicle checks, operator and vehicle registrations checks, and other related information inquires.Emergency Police Dispatch (EPD) Quality AssuranceEmergency Medical Dispatch (EMD) Quality AssurancePlease Note: A complete application is required to be considered for a position within Calvert County Government.



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