HVAC Sales Representative

1 week ago

Louisville, Kentucky, United States Resolute Industrial, LLC Full time
Job Overview

Position Title: Sales Associate – HVAC

About Resolute Industrial, LLC

Resolute Industrial specializes in providing temporary climate control, heating, dehumidification, and power solutions. Our extensive inventory includes portable air conditioning units, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, catering to HVAC rental requirements across the nation. Our services are designed to assist clients in optimizing their operations, reducing costs, and enhancing experiences at significant events. If you are driven by a desire to assist others, consider a career in this impactful industry.

Role Summary:

The Sales Associate is integral to the success of our sales and engineering departments, handling communication and administrative responsibilities related to both new and ongoing sales efforts. Key tasks involve managing incoming and outgoing correspondence, preparing contracts and invoices, and overseeing account receivables.

Key Responsibilities:

  • Work collaboratively with the sales team to boost rental revenue and improve profit margins by providing outstanding customer service through effective communication.
  • Enhance the customer experience from the initial inquiry to jobsite evaluation, proposal submission, operational handover, equipment delivery, service, renewal, dismantling, and return.
  • Assist clients with equipment sizing, offering engineered drawings, material lists, and pricing suggestions for cooling, heating, dehumidification, and power solutions.
  • Provide office-based support for field assessments of rental project opportunities and equipment selection.
  • Support the Account Manager with quotes, estimates, CRM management, invoicing, order processing, travel logistics, and preparation of promotional materials.
  • Guide Sales Interns in understanding the essential skills and responsibilities required for advancement to a Sales Associate position.
  • Assist the Account Manager with web inquiries and incoming calls, ensuring prompt customer follow-up and dispatch. Be available for on-call duties as required.
  • Familiarize yourself with a range of industry-leading temporary climate control and heating equipment.
  • Support Account Managers during site visits, analyzing and developing tailored engineering solutions for customer applications.
  • Recognize that this role includes training for potential advancement to an Outside Sales Representative position in existing or new markets.
  • Perform additional duties as assigned.

Qualifications:

  • Associate's degree in a relevant field or two years of applicable experience.
  • Excellent verbal and written communication skills, with proficiency in various communication methods.
  • Ability to understand and interpret written contracts and purchase orders from clients.
  • Capability to work independently and as part of a team in a dynamic environment.
  • Proficient in computer applications, particularly the MS Office Suite.
  • Willingness to work extended hours during peak periods or as directed by management.
  • Open to travel as required.
  • Valid driver's license with a clean driving record.
  • Ability to successfully complete pre-employment background and drug screenings.
  • A genuine eagerness to learn and grow within the role.

Benefits:

  • Competitive salary with an appealing commission structure.
  • Company-provided mobile device, laptop, and necessary equipment.
  • Health, Vision, and Dental Insurance.
  • Life Insurance coverage.
  • 401k plan with company matching contributions.
  • Paid time off, including vacation, sick leave, and holidays.
  • Opportunities for career development.
  • Employee discount programs.

If you are a motivated and committed individual with a passion for sales and customer service, we encourage you to explore this opportunity.

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