HVAC Sales Representative
1 week ago
Position Title: Sales Associate – HVAC
About Resolute Industrial, LLC
Resolute Industrial specializes in providing temporary climate control, heating, dehumidification, and power solutions. We offer a wide range of rental equipment, including portable air conditioners, chillers, heaters, dehumidifiers, generators, and power distribution systems, catering to HVAC rental requirements across the nation. Our services are designed to assist clients in optimizing their operations, saving costs, and enhancing experiences at significant events. If you are driven by a desire to assist others, consider a career in this impactful industry.
Role Summary:
The Sales Associate is essential in supporting our sales and engineering teams by handling communications and administrative responsibilities associated with both new and ongoing sales. Key tasks include managing incoming and outgoing communications, preparing contracts and invoices, and overseeing account receivables.
Key Responsibilities:
- Collaborate with the sales team to drive revenue growth and improve profit margins by providing outstanding customer service through effective communication.
- Enhance the customer experience from initial inquiry through project assessment, proposal presentation, operations transition, equipment delivery, service, renewal, dismantling, and return.
- Assist clients in determining equipment needs, offering engineered drawings, material lists, and pricing guidance in areas such as cooling, heating, dehumidification, and power.
- Provide office-based support for assessing rental project opportunities, applications, and equipment selections as required.
- Support the Account Manager with quoting, estimating, CRM management, invoicing, order processing, travel arrangements, and preparation of promotional materials.
- Guide Sales Interns in understanding the skills and responsibilities necessary for advancement to a Sales Associate position.
- Assist the Account Manager with web inquiries and incoming communications, ensuring prompt customer follow-up and dispatch. Be available for on-call duties as necessary.
- Gain knowledge of various industry-leading temporary climate control and heating equipment.
- Support Account Managers during site visits, analyzing and developing tailored engineering solutions for customer applications.
- Recognize that this role includes training for potential advancement to an Outside Sales Representative position in existing or new markets.
- Perform additional duties as assigned.
Qualifications:
- Associate's degree in a relevant field or two years of applicable experience.
- Excellent communication skills, both verbal and written, with proficiency in phone, in-person, and electronic communication methods.
- Ability to understand and interpret written contracts and purchase orders from clients.
- Capacity to work independently and collaboratively in a dynamic environment.
- Proficient in computer skills, particularly with MS Office Suite.
- Willingness to work additional hours during peak periods or as directed by management.
- Open to travel as required.
- Valid driver's license with a clean driving record.
- Ability to successfully pass pre-employment background and drug screenings.
- A genuine desire to learn and grow in the role.
Benefits:
- Competitive salary with an attractive commission structure.
- Company-provided phone, laptop, and other necessary equipment.
- Health, Vision, and Dental Insurance.
- Life Insurance.
- 401k plan with company matching.
- Paid time off (vacation, sick leave, holidays).
- Career development opportunities.
- Employee discount programs.
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