Skywalk Senior Manager

7 days ago


Peach Springs, Arizona, United States Grand Canyon West Full time
About the Job

Estimated Salary: $90,000 - $120,000 per year.

Job Overview

The Grand Canyon Skywalk is a world-renowned attraction located at Grand Canyon West. We are seeking an experienced and skilled Operations Manager to join our team and oversee the day-to-day operations of the facility.

As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our facilities, providing exceptional guest experiences, and managing cash flow from ticket, photo, and retail sales.

You will lead a team of supervisors and staff, including retail and ticket sales, photo sales, and customer service teams. Your primary focus will be on supporting operations such as Express Drivers and Guides, Greeters, and Skywalk Guides and Photographers.

In addition to these responsibilities, you will be expected to monitor weather conditions and other factors affecting daily operations, ensure daily scheduling of staff is adequate to meet anticipated attendance, and assist supervisors in dealing with difficult employee situations.

As a Hualapai ambassador, you will play a critical role in promoting the Hualapai Tribe's heritage and culture to our guests.

Responsibilities:

  • Lead a team of supervisors and staff to ensure the safe and efficient operation of our facilities.
  • Manage cash flow from ticket, photo, and retail sales.
  • Support operations such as Express Drivers and Guides, Greeters, and Skywalk Guides and Photographers.
  • Monitor weather conditions and other factors affecting daily operations.
  • Ensure daily scheduling of staff is adequate to meet anticipated attendance.
  • Assist supervisors in dealing with difficult employee situations.


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