Hualapai Operations Director
6 days ago
Estimated Salary: $95,000 - $130,000 per year.
Job DescriptionWe are seeking an experienced and skilled Operations Manager to oversee the daily operations of the Grand Canyon Skywalk. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our facilities, providing exceptional guest experiences, and managing cash flow from ticket, photo, and retail sales.
You will lead a team of supervisors and staff, including retail and ticket sales, photo sales, and customer service teams. Your primary focus will be on supporting operations such as Express Drivers and Guides, Greeters, and Skywalk Guides and Photographers.
In addition to these responsibilities, you will be expected to monitor weather conditions and other factors affecting daily operations, ensure daily scheduling of staff is adequate to meet anticipated attendance, and assist supervisors in dealing with difficult employee situations.
As a Hualapai ambassador, you will play a critical role in promoting the Hualapai Tribe's heritage and culture to our guests.
Qualifications:
- 5+ years of experience in operations management or a related field.
- Proven track record of success in leading high-performing teams.
- Excellent communication and problem-solving skills.
- Familiarity with financial management and budgeting principles.
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Skywalk Operations Director
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