Front End Team Supervisor
4 days ago
Job Title: Front End Team Supervisor
About Our Team:
At Food Lion, we pride ourselves on delivering exceptional customer experiences through our knowledgeable and friendly team members. As a Front End Team Supervisor, you will play a vital role in leading our team to achieve sales goals and maintain high levels of customer satisfaction.
Job Description:
This role involves overseeing daily operations in the front-end area, including cashiers, customer service representatives, and stockroom staff. You will be responsible for ensuring that our customers receive timely and accurate service while shopping at our store.
Key Responsibilities:
- Supervise and train front-end team members to ensure they are meeting customer service standards
- Maintain a clean and organized workspace, including the front-end area and MVP savings center KIOSK
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
- Manage inventory levels and restock shelves as needed to maintain a visually appealing environment
- Address customer complaints and concerns promptly and professionally
- Collaborate with other departments to achieve overall store goals
- Perform administrative tasks, such as scheduling, payroll, and employee evaluations
Requirements:
- High school diploma or equivalent required
- Previous supervisory experience in a retail environment
- Excellent customer service and leadership skills
- Ability to work flexible hours, including evenings and weekends
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
Compensation: Estimated salary range: $45,000 - $60,000 per year
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