Front Desk Team Lead
4 days ago
**About the Role**
Holiday Inn is seeking a Front Desk Team Lead to join our team. As a Front Desk Team Lead, you will be responsible for managing the front desk team, including supervising staff, managing guest accounts, and ensuring exceptional guest service.
**Responsibilities Include:**
- Supervising and training front desk staff
- Managing guest accounts, including room charges and upgrades
- Resolving guest complaints and ensuring guest satisfaction
- Maintaining and updating hotel records and databases
**Requirements:**
- 1+ year of experience in a similar role
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
**Estimated Salary:** $55,000 - $75,000 per year
**How You'll Make an Impact:**
You will make a significant impact by providing exceptional guest service, managing the front desk team effectively, and contributing to the overall success of the hotel.
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