Service Desk Assistant

2 days ago


Houston, Texas, United States City of Houston Texas Full time

Company Overview

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The City of Houston Municipal Courts is an equal opportunity employer seeking a Service Desk Assistant to join our team. As a Service Desk Assistant, you will provide assistance to customers who interact with our organization.


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Estimated Salary Range

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$48,000 - $58,000 per year, depending on experience.


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Job Description

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This role involves responding to customer inquiries, resolving customer complaints, and providing information about our services. You will also assist with data entry, filing, and other administrative tasks as needed.


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Required Skills and Qualifications

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  • ">
  • Excellent communication and interpersonal skills">
  • Ability to work in a team environment">
  • Basic computer skills and knowledge of Microsoft Office Suite">
  • High school diploma or equivalent required">

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Benefits

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We offer a competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.


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