IT Service Desk Agent

3 weeks ago


Houston, Texas, United States Serigor Inc. Full time
Job Opportunity

Serigor Inc. is hiring an IT Service Desk Agent in Houston, TX.

The estimated salary range is between $50,000 and $70,000 per annum, depending on experience.

Job Description:

In this role, you will be responsible for providing technical support to employees and external clients via phone, email, or remote access. You will troubleshoot and resolve technical issues, maintain accurate records, and collaborate with the IT team to resolve complex issues.

Key Responsibilities:

  • Provide technical support via multiple channels
  • Troubleshoot and resolve technical issues
  • Maintain accurate records and follow-up on open service requests
  • Collaborate with the IT team to resolve complex issues
  • Stay up-to-date with new technologies and tools
  • Participate in projects to improve IT services and processes

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 1 year of experience in a similar role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of networking fundamentals and basic computer skills


  • Houston, Texas, United States Texas Quality Plumbing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Houston Service Desk Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, managing multiple tasks effectively, and ensuring our clients receive timely assistance.We offer a competitive salary of $42,000 per year, plus...

  • Front Desk Agent

    2 weeks ago


    Houston, Texas, United States Aimbridge Hospitality Full time

    About the Role:This is an exciting opportunity to join Aimbridge Hospitality as a Front Desk Agent at our Courtyard Houston by The Galleria property. As a member of our team, you will play a vital role in ensuring that our guests receive exceptional service and have an unforgettable stay experience.You will be responsible for greeting and welcoming guests,...

  • Guest Services Agent

    3 weeks ago


    Houston, Texas, United States The Moran at City Centre Full time

    We're seeking a skilled Front Desk Agent to join our team at The Moran at City Centre! In this role, you'll be responsible for providing exceptional customer service and ensuring seamless interactions between guests and the hotel.As a member of our front desk team, you will be expected to greet guests warmly, process arrivals and departures efficiently, and...


  • Houston, Texas, United States Davidson Hospitality Group Full time

    As a Front Desk Agent at Davidson Hospitality Group, you'll have the opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. Our ideal candidate is a team player who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.We're looking for someone who is highly...


  • Houston, Texas, United States Marriott Full time

    Job Title: Front Desk Agent OvernightThe successful candidate will be responsible for delivering a memorable and unique experience to our guests. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.We are committed to creating a safe work place, following company policies and...


  • Houston, Texas, United States SUNNY PKRS MANAGMENT LLC Full time

    Job OverviewSUNNY PKRS MANAGMENT LLC is looking for a skilled Front Desk Agent to join our team at Holiday Inn Express. As a key member of our staff, you will be responsible for providing top-notch guest services and ensuring that every stay is nothing short of exceptional.Key Responsibilities:Register and assign rooms to guestsConfirm phone and online...


  • Houston, Texas, United States Courtyard Houston DtConv Ctr Full time

    OverviewCourtyard Houston Downtown Convention Center is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for registering guests, handling room reservations, and providing assistance with hotel services.Responsibilities• Greet and welcome guests, register them in a friendly...


  • Houston, Texas, United States Four Seasons Full time

    Job SummaryWe are seeking a highly skilled Front Desk Agent to join our team at Four Seasons. As a Front Desk Agent, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Key responsibilities include greeting guests warmly, checking guests in and out efficiently, handling inquiries and requests promptly,...


  • Houston, Texas, United States aloft Houston by the Galleria Full time

    Job Title:Front Desk Agent">About the Role:This is an exciting opportunity to join our team as a Front Desk Agent at Marquette Minneapolis. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

  • Front Desk Host

    3 weeks ago


    Houston, Texas, United States Pyramid Global Hospitality Full time

    Company OverviewAt Pyramid Global Hospitality, we believe in the power of our team members. We foster a culture of growth and belonging, encouraging excellence and exploration in every role. As a company that values its employees, we are committed to creating a supportive and inclusive work environment that empowers our team members to excel.Hospitality...


  • Houston, Texas, United States Ryan Stegall - State Farm Agent Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Support Professional to join our team at Ryan Stegall - State Farm Agent. As a key member of our administrative staff, you will provide exceptional customer service, manage appointment scheduling, and assist with various administrative tasks.About the RoleThis is an exciting...


  • Houston, Texas, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality is seeking a highly skilled Front Desk Agent to join our team at the Hilton Houston Medical Center. As a member of our front desk team, you will be responsible for:Greeting and welcoming all guests approaching the Front DeskMaintaining proper operation of the telephone switchboardHandling requests for information, mail, and...

  • Front Desk Host

    1 week ago


    Houston, Texas, United States Pathfinder Hospitality Full time

    Deliver Exceptional Guest ExperiencesWe are seeking a highly skilled Hotel Front Desk Agent to join our team at Pathfinder Hospitality. This role is perfect for individuals who possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.About Us: At Pathfinder Hospitality, we pride ourselves on...


  • Houston, Texas, United States aloft Houston by the Galleria Full time

    Job SummaryWe are seeking a highly motivated Front Desk Agent to join our team at aloft Houston by the Galleria. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling various administrative tasks.Key ResponsibilitiesRegister guests and handle check-ins and check-outs in a friendly, efficient,...


  • Houston, Texas, United States Four Seasons Full time

    Front Desk Agent.At Four Seasons, we're seeking a skilled Front Desk Agent to provide exceptional customer service. Your key responsibilities will include:Greeting guests with a warm welcome and providing personalized assistance.Efficiently checking guests in and out, while ensuring accurate records and smooth operations.Responding promptly and...


  • Houston, Texas, United States aloft Houston by the Galleria Full time

    Job SummaryWe are seeking a highly skilled Front Desk Agent to join our team at Hyatt Place Oklahoma City Bricktown. This role is responsible for providing exceptional guest service, handling reservations, and ensuring a smooth check-in/check-out process.Key Responsibilities:Register guests and handle room assignmentsMaintain accurate records and respond to...


  • Houston, Texas, United States Atrium Hospitality Full time

    Salary: $14 per hour. Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Houston Marriott. As a key member of our front desk team, you will be responsible for checking in guests, handling reservations, and providing exceptional customer service. If you have a passion for delivering outstanding...


  • Houston, Texas, United States SUNNY PKRS MANAGMENT LLC Full time

    Job OverviewWe are seeking a skilled Front Desk Agent to join our team at Sunny PKRS Management LLC. As a key member of our hospitality staff, you will be responsible for providing exceptional guest experiences and ensuring seamless operations at our Holiday Inn Express location.


  • Houston, Texas, United States SUNNY PKRS MANAGMENT LLC Full time

    Job SummarySUNNY PKRS MANAGMENT LLC is seeking a Front Desk Agent to join their team at Holiday Inn Express. This role involves providing exceptional customer service, registering guests, and maintaining the hotel's efficiency.About the RoleRegister and assign rooms to guests ensuring a seamless check-in experience.Verify phone and online reservations,...


  • Houston, Texas, United States aloft Houston by the Galleria Full time

    Job Summary:We are seeking a skilled Front Desk Agent to join our team at Extended Stay Dallas Plano Pkwy. As the primary point of contact for guests, you will be responsible for providing exceptional customer service, ensuring a seamless check-in and check-out experience, and resolving any issues that may arise during their stay.This is an excellent...