Service Desk Expert

15 hours ago


Houston, Texas, United States Integrated Resources, Inc Full time
About the Job
We are seeking a highly skilled Service Desk Expert to join our team at Integrated Resources, Inc. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving complex issues in a timely manner.

Your primary responsibilities will include responding to customer inquiries, resolving complaints, and providing technical support via phone, email, or chat. You will also be responsible for escalating complex issues to senior team members and collaborating with cross-functional teams to resolve problems.

To be successful in this role, you will need excellent communication and problem-solving skills, a strong understanding of customer service principles, and the ability to work in a fast-paced environment. The estimated salary for this position is $50,000 - $60,000 per year.

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