Senior Human Resources Manager

2 weeks ago

Philadelphia, Pennsylvania, United States Brinks Full time
About Brink's

Brink's is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Job Description

We are seeking a Senior HR Manager, Field, to provide leadership and functional HR management support. The successful candidate will be responsible for strategically leading and fully executing key HR initiatives that support Brink's vision.

Key Responsibilities:
  • Work closely with the branch and regional management team, providing expert guidance, coaching, and support on the full range of talent and employee-related issues.
  • Develop, implement, and maintain "best in class" HR policies and procedures to ensure effective, fair, and consistent management of staff throughout the organization.
  • Provide advice and guidance on employee relations cases, ensuring that these are well managed and meet the requirements of Brink's policies, best practice, and employment legislation.
  • Support the creation of an environment of positive and favorable employee relations where change and business decisions can be introduced constructively and consistently.
  • Ensure that all employees are informed and updated by assisting with communications of key operational and cultural initiatives.
  • Provide direction and execution of talent implications for organizational success, including analyzing operational and workforce-related metrics to arrive at insights and action plans.
  • Ensure strong levels of employee engagement and work to minimize employee turnover.
  • Partner with the recruiting organization to ensure the right talent is in place.
  • Support training, including onboarding, code of ethics, values, and behaviors, performance management, continuous process improvement, and other key initiatives.
  • Help identify process improvements to gain efficiencies and accuracy.
  • Administer local compensation and benefits schemes and ensure compliance with company salary administration guidelines.
  • Act as a cultural role model and drive accountability for exhibiting behaviors aligned to our core values.
Minimum Qualifications:
  • Minimum of 5 years of experience in a progressive Human Resources role.
  • Minimum of 3 years of experience in employee relations in a supply chain logistics, security sector, manufacturing, operations, or high-volume hourly workforce environment.
  • Minimum of 3 years compliance experience with working knowledge of US employment law and state-specific laws and regulations.
Preferred Qualifications:
  • Bachelor's Degree.
  • Self-motivated, determined, and able to work under own initiative in a matrix environment.
  • Exceptional track record of strong judgment in an autonomous environment.
  • Ability to coach managers on leadership, management, operational, employee, and talent issues.
  • Ability to work independently while maintaining a team environment across remote locations.
  • Can demonstrate collaborative style with excellent interpersonal skills.
  • Works well under pressure.
  • Travel 25% - 30% to different branches within designated territory.
Professional Skills:
  • Understanding and experience with most or all of the core aspects of Human Resource Management (employee relations, staffing, labor relations, performance management, leadership development, coaching, and training).
  • Ability to think strategically and translate concepts into actionable items.
  • Powerful and confident communication skills with the ability to effectively present to all levels of the organization.
  • Ability to understand the business operations from both a strategic and tactical perspective.
  • Previous talent management and organizational planning experience.
  • Demonstrable ability to influence decision-making with leaders and business partners.
  • Courage to make tough decisions and deliver difficult messages with professionalism and poise.
  • Comfortable working in ambiguous business situations.
  • Solid expertise in developing solutions based upon facts/data analytics.
  • Consultative style and approach with ability to develop credible relationships with business partners.
  • Excellent communication skills, verbal, written, and presentation.

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