Dispatch Specialist

6 days ago

Richardson, Texas, United States Aramark Full time
Job Summary

The Customer Service Representative will be responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.

Key Responsibilities
  • Performs and coordinates a variety of duties related to dispatch and scheduling
  • Responsible for receiving calls for service; prioritizes and coordinates the service requests
  • Works closely with management and the dispatch team to communicate needs and ensure timely guest service
  • Handles and maintains all records and documentation of service requests; uses software to log activity
  • Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
  • Other duties and tasks as assigned by manager
Requirements
  • Previous experience in transportation dispatch or related field preferred
  • Must have a solid understanding of software applications
  • Demonstrates strong social skills, accuracy, and attention to detail
  • Proven interpersonal and communication skills, both written and verbal
  • Must be available to work flexible hours including evenings and weekends
About Aramark

Aramark is a leading provider of food and facilities services to businesses, institutions, and communities around the world. Our mission is to deliver exceptional service and quality to our customers, while creating a positive impact on the environment and the communities we serve.

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