Academic Services Representative

3 weeks ago

Washington, Washington, D.C., United States Adtalem Global Education Full time
Job Title: Academic Services Representative

We are seeking a skilled Academic Services Representative to join our team at Adtalem Global Education. As an Academic Services Representative, you will play a critical role in supporting the Registrar Services department and institutional partners.

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and a leading provider of professional talent to the healthcare industry. Our mission is to educate and empower students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being, and beyond.

Our team is dedicated to providing exceptional student support and services. We are committed to maintaining high standards of quality, integrity, and professionalism in all aspects of our work.

Key Responsibilities:
  • Evaluate incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit.
  • Register students for courses based on completed evaluation and entry into the program.
  • Ensure compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual, and Registrar Services Resource Guide.
  • Collaborate with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program.
Requirements:
  • Bachelor's Degree preferred or comparable previous work experience required
  • Strong customer service experience, preferably in an academic or professional setting required
  • PC skills in Microsoft Office, Internet applications, and database software
  • Outstanding communication and interpersonal skills with strong attention to detail
  • Ability to work independently and efficiently in a virtual setting
Estimated Salary Range:

$14.6 - $23.29 per hour (based on location)

Benefits:
  • Health, dental, vision, life, and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

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