Service Representative
3 weeks ago
We are looking for a highly skilled Service Representative for a contract-to-hire role at Addison Group. As a representative, you will provide outstanding customer service by responding to inquiries via phone, email, and web cases. You will work in a dynamic team environment, handling periods of high volume related to academic calendars.
This role offers the potential for conversion to full-time employment based on performance and attendance. We estimate a salary of $20.50 per hour, depending on experience.
Responsibilities:The Service Representative will be responsible for:
- Providing excellent customer service skills.
- Responding to inbound calls, emails, and web cases, documenting interactions thoroughly in Salesforce.
- Managing and resolving customer complaints, escalating issues as necessary.
- Assisting customers in navigating the organization's web applications and services.
- Contributing to the continuous improvement of customer service processes and efficiency.
- Maintaining a friendly and professional demeanor in all customer interactions.
- Some college coursework completed or 1+ years of direct customer contact experience.
- Experience in a call center environment handling 45+ inbound/outbound calls per day.
- Proficiency in Microsoft Office Suite.
- Excellent communication skills, with an emphasis on proper grammar, tone, and etiquette.
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Customer Service Representative
4 weeks ago
Washington, Washington, D.C., United States Giant Food Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Giant Food. In this role, you will be responsible for providing exceptional customer service, answering questions about products, and resolving customer complaints in a professional and courteous manner.The CompanyGiant Food is a leading grocery...
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States The Jacobson Group Full timeThe Jacobson Group is seeking a Customer Service Representative to join our team in Columbia, SC. This is a Contract to Hire position with a hybrid work schedule - onsite at the office 3 days per week and remote 2 days per week.Job DescriptionWe are looking for a highly skilled and motivated individual to provide exceptional customer service to our...
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Utility Service Representative
3 weeks ago
Washington, Washington, D.C., United States Mb Staffing Services LLC Full timeMb Staffing Services LLC is seeking a highly skilled Utility Service Representative to join our team. As a Utility Service Representative, you will be responsible for providing exceptional customer service and ensuring the safe and efficient operation of our utility services.Job DescriptionThis role involves:Collecting meter readings and documenting any...
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Customer Service Representative
2 days ago
Washington, Washington, D.C., United States Veterans Canteen Service Full timeAbout UsWe are the Veterans Canteen Service, a reputable organization dedicated to providing exceptional service to America's Heroes.
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Customer Service Representative
23 hours ago
Washington, Washington, D.C., United States MASON TRANSIT AUTHORITY Full timeAbout Mason Transit Authority:Mason Transit Authority is a transit agency that provides public transportation services in Mason County. We are committed to providing safe and reliable transportation to our customers while promoting a positive image of our organization. As a member of our team, you will have the opportunity to make a difference in the lives...
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Academic Services Representative
4 weeks ago
Washington, Washington, D.C., United States Adtalem Global Education Full timeJob Title: Academic Services RepresentativeWe are seeking a skilled Academic Services Representative to join our team at Adtalem Global Education. As an Academic Services Representative, you will play a critical role in supporting the Registrar Services department and institutional partners.About Adtalem Global EducationAdtalem Global Education is a national...
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Customer Service IT Representative
4 weeks ago
Washington, Washington, D.C., United States Serigor Inc. Full timeAre you a technical expert looking for a new challenge? Do you enjoy providing exceptional customer service and have a passion for technology? If so, we may have the perfect opportunity for you!About the JobSerigor Inc. is seeking a Customer Service IT Representative to join our team. As a Customer Service IT Representative, you will be responsible for...
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States Dos Toros - Chinatown DC Full time**Job Title:** Customer Service RepresentativeWe're looking for a friendly and approachable Customer Service Representative to join our team at Dos Toros - Court St. As a key point of contact for our guests, you'll be responsible for delivering exceptional customer service, ensuring that every visit is a positive experience.We offer a competitive salary of...
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Food Service Representative
3 weeks ago
Washington, Washington, D.C., United States Occasions Full timeAt Occasions Caterers, we are committed to providing exceptional customer experiences through our fine dining services. We are seeking a skilled Food Service Representative to join our team.About the RoleThe ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. As a Food...
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Patient Service Representative
5 days ago
Washington, Washington, D.C., United States MedStar Health Full timeCustomer Service RepresentativeMedStar Health seeks a highly motivated Certified Medical Assistant to join our team as a Clinical Access Specialist.In this role, you will serve as the primary point of contact for patients and their families, providing exceptional customer service and ensuring smooth communication with practice site staff.The ideal candidate...
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at AHU Technologies Inc in Washington, D.C. As a key member of our customer service team, you will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States Comstock Companies Full timeJob Title: Customer Service RepresentativeAn exciting opportunity has arisen for a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional service to our clients and customers, ensuring a seamless and enjoyable experience.About the...
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Customer Service Representative
6 days ago
Washington, Washington, D.C., United States Colonial Parking, Inc. Full timeJob SummaryThis role requires a highly skilled customer service representative to improve the level of service we extend to our clients and parking customers. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a positive attitude.
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States STATE DEPARTMENT FEDERAL CREDIT UNION Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at STATE DEPARTMENT FEDERAL CREDIT UNION. As a MSR/Teller, you will be responsible for providing exceptional service to members and potential members, responding to their inquiries, and resolving any issues that may arise.
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Technical Service Representative
3 weeks ago
Washington, Washington, D.C., United States Datawiz Full timeAbout the JobDatawiz is seeking a Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing technical support to our clients.ResponsibilitiesProvide technical support to clients via phone, email, and chatResolving technical issues in a timely mannerDocumenting all interactions with...
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States The UPS Store Full timeWe are seeking a Customer Service Representative to join our team at The UPS Store. As a key member of the store team, you will be responsible for delivering exceptional customer service and providing expert advice on products and services.Job OverviewCustomer Service Representatives at The UPS Store are the heartbeat of the company, working closely with...
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Patient Service Representative
6 days ago
Washington, Washington, D.C., United States Metroderm DC Full timeA Day in the LifeAre you a people person with excellent organizational skills? Do you thrive in a dynamic medical environment where no two days are ever the same? If so, we invite you to apply for the Patient Service Representative role at Metroderm DC. As a key member of our front office team, you will play a vital role in ensuring seamless patient...
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Utility Service Representative
3 weeks ago
Washington, Washington, D.C., United States Mb Staffing Services LLC Full timeAbout the RoleWe are seeking a skilled Utility Service Representative to join our team. In this role, you will be responsible for reading meters, resolving customer inquiries, and performing other tasks as needed. The ideal candidate will have excellent communication skills and the ability to work independently.
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States ECI Consulting Group Full timeJob Overview:We are a national firm providing exceptional career progression opportunities for highly skilled and motivated individuals to join our team as Full Time Customer Service Representatives in our Falls Church office on a permanent basis.This role offers the chance to work with a seamless and integrated experience to consumers across our client...
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Customer Service Representative
3 weeks ago
Washington, Washington, D.C., United States Giant Food Full timeOverviewGiant Food, a leading grocery retailer in the Baltimore-Washington area, seeks an experienced Customer Service Representative to join its team. With over 160 stores across D.C., Maryland, Virginia, and Delaware, Giant Food offers a dynamic and fast-paced work environment.