Bengali Scheduling Specialist
2 weeks ago
We are pleased to announce an opportunity for a Bengali Scheduling Specialist at Caretech Solutions. This position is essential for overseeing schedules, confirming attendance, and ensuring adherence to regulatory requirements.
Core Responsibilities:
- Manage consumer schedules using HHA Exchange
- Conduct daily attendance verification
- Collaborate with the compliance team for file assessments
- Engage with Consumers, Managed Long-Term Care (MLTC) organizations, and Personal Assistants (PAs), documenting all interactions
- Proficiency in HHA Exchange is essential
- Assist consumers with Department of Health (DOH) forms and Medicaid renewals
Required Qualifications:
- Preferred college degree or equivalent professional experience
- Competence in utilizing computerized systems
- Exceptional verbal and written communication abilities
- Strong customer service orientation
- Bilingual proficiency in English and Bengali is mandatory
Employment Type: Full-time
Compensation: $18.00 - $23.00 per hour
Work Schedule:
- 8-hour shifts
- Daytime hours, Monday through Friday
Expected Weekly Hours: 40 hours
Employee Benefits:
- 401K plan
- Dental coverage
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision coverage
Experience Requirement:
- Minimum of 1 year experience with HHA Exchange
Shift Availability:
- Day Shift
Work Environment: In-person
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