Bengali Scheduling Specialist

2 weeks ago


Yonkers, New York, United States Caretech Solutions Full time
Bengali Scheduling Specialist at Caretech Solutions

We are pleased to announce an opportunity for a Bengali Scheduling Specialist at Caretech Solutions. This position is essential for overseeing schedules, confirming attendance, and ensuring adherence to regulatory requirements.

Core Responsibilities:

  • Manage consumer schedules using HHA Exchange
  • Conduct daily attendance verification
  • Collaborate with the compliance team for file assessments
  • Engage with Consumers, Managed Long-Term Care (MLTC) organizations, and Personal Assistants (PAs), documenting all interactions
  • Proficiency in HHA Exchange is essential
  • Assist consumers with Department of Health (DOH) forms and Medicaid renewals

Required Qualifications:

  • Preferred college degree or equivalent professional experience
  • Competence in utilizing computerized systems
  • Exceptional verbal and written communication abilities
  • Strong customer service orientation
  • Bilingual proficiency in English and Bengali is mandatory

Employment Type: Full-time

Compensation: $18.00 - $23.00 per hour

Work Schedule:

  • 8-hour shifts
  • Daytime hours, Monday through Friday

Expected Weekly Hours: 40 hours

Employee Benefits:

  • 401K plan
  • Dental coverage
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision coverage

Experience Requirement:

  • Minimum of 1 year experience with HHA Exchange

Shift Availability:

  • Day Shift

Work Environment: In-person



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