Healthcare Support Specialist

2 weeks ago


Yonkers, New York, United States Summit Health Inc Full time
About Summit Health Inc
Summit Health Inc is a physician-led, patient-focused organization dedicated to enhancing healthcare delivery and fostering a more integrated approach to patient care.

Our diverse range of healthcare providers, including primary care, specialty, and urgent care professionals, serve a vast number of patients through various channels, including traditional practices and virtual platforms.

Joining our team means becoming part of a compassionate community committed to improving healthcare for everyone.

We are at the forefront of value-based care, utilizing integrated technologies, population health insights, and staffing expertise to ensure that all patients receive high-quality, connected care services that lead to better health outcomes while reducing overall healthcare costs.

Position Overview
We are seeking a full-time Healthcare Support Specialist to join our Urgent Care team.

The Healthcare Support Specialist plays a vital role in the healthcare team by assisting physicians in delivering exceptional patient care in a professional, efficient, and safe manner.

This role also involves providing personal assistance, medical attention, emotional support, and other necessary care to patients.


Site Hours:
Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 9:00am - 5:00pm

Key Responsibilities:

Patient Interactions:
- Introduce yourself to patients while escorting them to the examination area.
- Gather medical information and record vital signs, weight, and height as required.
- Assist both patients and physicians throughout the consultation.
- Collect, label, and process specimens accurately.
- Ensure patient examination rooms are maintained in a clean and orderly fashion.
- Prepare and utilize equipment specific to the medical practice.
- Sterilize instruments and dispose of contaminated materials as necessary.
- Communicate any delays effectively when required.
- Manage time efficiently to maintain patient flow.

Administrative Duties:
- Provide clerical support to patients, including scheduling appointments, booking procedures, obtaining pre-authorizations, and answering phone calls.
- Oversee medical inventory and order supplies based on established levels.
- Stay updated on relevant knowledge and apply it to daily practices.
- Communicate effectively with all team members to foster a collaborative work environment.

Documentation:
- Accurately enter patient information into the electronic medical record system.
- Manage the physician's desktop efficiently and in a timely manner.

Qualifications:
- Completion of a Medical Assistant program or certification is required.
- Previous experience in a medical office setting is preferred.
- Ability to multitask in a fast-paced environment.
- Phlebotomy certification and experience are advantageous.
- Demonstrates a positive attitude and excellent customer service skills.
- Strong communication abilities.
- Proficient computer skills, with experience in electronic medical records preferred.

Compensation:
Pay range is $19/hr to $25/hr, based on industry standards and various factors including experience and location.

Summit Health Inc is committed to providing equal employment opportunities to all employees and applicants without discrimination based on any protected characteristic.

Safety Notice:
Summit Health Inc prioritizes the safety of our employees and applicants. We do not utilize chat rooms for job searches or communications and will never request personal information through informal channels. Be cautious of potential scams while job seeking.

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