Patient Service Center Site Coordinator/Lead Phlebotomist

4 days ago


Kissimmee, Florida, United States LabCorp Full time
Job Summary

We are seeking a highly skilled and experienced Patient Service Center Site Coordinator/Lead Phlebotomist to join our team at LabCorp. This role will be responsible for coordinating and overseeing the activities of Patient Service Centers within an assigned area, ensuring optimal operation and providing exceptional customer service.

Key Responsibilities
  • Coordinate and oversee the activities of Patient Service Centers, including managing patient flow, wait times, inventory levels, and information logs.
  • Monitor monthly productivity reports and report any deviations as necessary.
  • Address customer service-related issues in a prompt and respectful manner.
  • Promote teamwork, cohesiveness, and effective communication among coworkers.
  • Perform blood collections by venipuncture and capillary techniques for all age groups.
  • Collect specimens for drug screens, paternity tests, alcohol tests, and other procedures.
  • Process billing information and collect payments when required.
  • Prepare all collected specimens for testing and analysis.
  • Perform administrative and clerical duties as necessary.
  • Travel to additional sites when needed.
Requirements
  • High school diploma or equivalent.
  • Minimum 1 year of experience as a phlebotomist.
  • Prior experience in a leadership position is a plus.
  • Phlebotomy certification from an accredited agency is preferred.
  • In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
  • Proven track record in providing exceptional customer service.
  • Strong communication skills, both written and verbal.
  • Ability to work independently or in a team environment.
  • Comfortable working under minimal supervision.
  • Reliable transportation and clean driving record if applicable.
  • Flexibility to work overtime as needed.
  • Able to pass a standardized color blindness test.
Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan.

Casual, PRN, and part-time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) plan only.



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