Front Office Leadership Position
23 hours ago
We are seeking a highly skilled Front Office Leadership Position to join our team at The Westin La Paloma Resort & Spa. This is an excellent opportunity to advance your career in hospitality and work in a dynamic environment.
Key Responsibilities:- Assist the Front Office Manager in managing front office operations to achieve customer satisfaction and quality service.
- Implement company and franchise programs to ensure compliance.
- Prepare forecasts and reports to support Rooms Division budget development.
- Monitor and maintain front office systems and equipment.
- Track guest satisfaction surveys and maximize usage of the guest response tracking system.
The ideal candidate will possess strong communication and organizational skills, with at least 1 year of front desk experience and high school diploma or equivalent. Proficiency with PMS systems is also required.
Salary Range:$55,000 - $65,000 per year, depending on experience.
Benefits:HEI Hotels and Resorts offers a comprehensive benefit program that includes competitive medical and dental insurance, vision insurance, vacation, sick, and holiday time off, as well as 401(k) savings plan with matching funds.
We also offer a wide array of coverage, including supplemental, spousal, and child life insurance, short- and long-term disability plans, and discounts through our 'YouDecide' and Hotel Room Discount programs.
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