Front Office Leadership Position

23 hours ago


Tucson, Arizona, United States The Westin La Paloma Resort & Spa Full time

We are seeking a highly skilled Front Office Leadership Position to join our team at The Westin La Paloma Resort & Spa. This is an excellent opportunity to advance your career in hospitality and work in a dynamic environment.

Key Responsibilities:
  • Assist the Front Office Manager in managing front office operations to achieve customer satisfaction and quality service.
  • Implement company and franchise programs to ensure compliance.
  • Prepare forecasts and reports to support Rooms Division budget development.
  • Monitor and maintain front office systems and equipment.
  • Track guest satisfaction surveys and maximize usage of the guest response tracking system.

The ideal candidate will possess strong communication and organizational skills, with at least 1 year of front desk experience and high school diploma or equivalent. Proficiency with PMS systems is also required.

Salary Range:

$55,000 - $65,000 per year, depending on experience.

Benefits:

HEI Hotels and Resorts offers a comprehensive benefit program that includes competitive medical and dental insurance, vision insurance, vacation, sick, and holiday time off, as well as 401(k) savings plan with matching funds.

We also offer a wide array of coverage, including supplemental, spousal, and child life insurance, short- and long-term disability plans, and discounts through our 'YouDecide' and Hotel Room Discount programs.



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