Service Technician for Office Equipment Experts

3 weeks ago


Tucson, Arizona, United States Pacific Office Automation Full time

About Pacific Office Automation:

We are a dynamic company that offers a range of benefits to our employees, including medical, dental, and vision insurance, matched 401k, PTO, vacation, sick leave, FSA/HSA programs, paid training and certification, company vehicle, and company paid trips.

About the Job:

This field position involves working with various types of office equipment, including copiers, printers, fax machines, and more. As a skilled technician, you will troubleshoot and repair these devices, providing excellent technical support to our customers.

Key Responsibilities:

  • Troubleshoot and repair office equipment
  • Provide technical support to customers
  • Communicate with customers to ensure satisfaction
  • Develop options to solve unusual problems
  • Manage time, resources, and territorial considerations

What We're Looking For:

  • Certification and/or hands-on experience with Konica Minolta, Ricoh, Canon, Sharp, Oce, Lexmark, and HP product lines
  • Excellent communication skills, verbal and written; strong customer service skills
  • Strong relationship management skills with customers, vendors, and employees within the company
  • Exceptional mechanical aptitude & demonstrated skills required; and proven troubleshooting skills handling digital office equipment
  • Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities
  • Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions
  • Must have strong ethics and work as an effective, collaborative team member
  • Strong Computer literacy - Fiery / controller experience is a plus
  • A self-starter with the ability to work extra hours as necessary and during peak periods

Estimated Salary Range: $65,000 - $85,000 per year

Contact Information:

Please apply through our website.



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