Business Development Representative

6 days ago


San Jose, California, United States TM Management Group Full time
Job Overview

TM Management Group is a forward-thinking business management firm that prioritizes diversity, inclusivity, and professional growth. We invest heavily in our team members' well-being and training, creating a culture that values collaboration and innovation.

As a Customer Outreach Representative, you will play a critical role in connecting with consumers and team members, delivering exceptional customer experiences that drive business growth. Your key responsibilities will include:

  • Developing daily strategies to optimize client relationships and drive revenue growth
  • Engaging with consumers to provide friendly and helpful assistance with product inquiries
  • Navigating complex customer questions with a solution-oriented approach
  • Applying sales techniques to achieve high closing rates and customer retention
  • Facilitating purchase orders and onboarding clients and consumers seamlessly
  • Proactively generating new accounts and ensuring timely responses to account inquiries
  • Embracing additional training opportunities for continuous skill development

We are seeking a candidate with a friendly and approachable demeanor, excellent communication skills, and the ability to multitask efficiently. Prior experience in customer service, negotiation, and upselling is essential. If you thrive in a dynamic environment and remain composed under pressure, we encourage you to apply.

Key Qualifications:

  • Friendly and approachable demeanor with a focus on building positive relationships
  • Ability to multitask efficiently and prioritize tasks effectively
  • Excellent communication skills with an outgoing personality
  • 1-5 years of customer service experience, demonstrating proficiency in negotiation and upselling
  • Thrives in a dynamic environment and remains composed under pressure


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