Customer Service Representative
3 weeks ago
As a Store Associate at Sherwin-Williams, you will play a key role in delivering exceptional customer service and driving sales growth. You will work closely with wholesale and retail customers to understand their needs, provide product recommendations, and resolve any concerns they may have. Your goal will be to consistently meet or exceed sales targets while maintaining a high level of customer satisfaction.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner
- Assist customers in selecting the right products and services, providing expert advice and recommendations
- Process sales transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment
- Stay up-to-date with product knowledge, including features, benefits, and applications
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of retail or customer service experience; experience in the paint industry a plus
- Ability to work a flexible schedule, including evenings and weekends
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Ability to lift up to 50 pounds and stand for long periods of time
What We Offer
- Competitive hourly rate and opportunities for advancement
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Employee discounts on Sherwin-Williams products and services
- Opportunities for professional development and training
How to Apply
To apply for this role, please visit our website at https://jobsearch.sherwin.com/ and search for job ID BEBE1_DE.
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