Assistant Service Center Manager

1 day ago

Washington, Pennsylvania, United States Valvoline Instant Oil Change Full time
About the Role

We are seeking a highly skilled and motivated Assistant Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our service center team, you will be responsible for providing exceptional customer service, leading a high-performing team, and driving business growth.

Key Responsibilities
  • Lead and manage a team of service center employees to deliver exceptional customer service and achieve business objectives.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with the Service Center Manager to achieve business goals, including sales growth, customer satisfaction, and employee engagement.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • 6 months of supervisory experience in a retail or service industry.
  • Knowledge of cash handling, facility, and safety control policies and practices.
  • Ability to occasionally lift up to 50 pounds.
  • Be able to stand for extended periods of time and climb stairs.
  • Comfortable working in a non-climate-controlled environment.
  • Have full mobility and can twist, stoop, and bend.
  • High school diploma or equivalent.
  • English fluency in reading, writing, and speaking.
What We Offer
  • Competitive weekly pay - $19.75/Hour.
  • Paid on-the-job training - No previous automotive experience is required.
  • Flexible work schedule: No late evenings or holidays.
  • Paid time off (PTO), and holiday pay.
  • Company provided uniforms and tools.
  • Tuition and certification assistance and access to a FREE online university.
  • Medical and prescription drug coverage - with Health Savings Account contributions.
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%.
  • We promote from within - a commitment we are passionate about.
  • Back-up Child and Elder Care.
  • 50% discount on VIOC automotive services.

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