Senior Operations Manager
4 weeks ago
About the Role:
As a Senior Operations Manager at Target, you will play a critical role in leading our Distribution and Receive Centers to deliver exceptional results. Your focus on safety, continuous improvement, relationship building, communication, and strategic thinking will drive our teams to achieve established standards of service, quality, accuracy, and productivity.
Key Responsibilities:
- Foster a "safety first" culture through awareness, training, and accountability.
- Guide operational leaders to achieve established standards of service, quality, accuracy, and productivity.
- Leverage key metrics, Lean Six Sigma, GEMBA walks, and other activities to understand what's working well and where to improve.
- Enable teams to do their best work in an environment of innovation, calculated risk, testing, and learning.
- Get to know your team and champion their unique strengths to motivate and inspire them to reach higher.
- Set individual and team priorities and proactively structure resources to meet them.
- Present the big picture through open and articulate communication and show solidarity by spending time on the floor every day, observing, and interacting with your team members.
About You:
- Four-year degree, preferably in Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or a minimum of 3-5 years of experience in manufacturing, production, or distribution and applicable management/supervisory experience or 18-36 months as an Operations Manager.
- Experience with performance metrics and process improvement.
- Strong communication, interpersonal, and organizational skills with the ability to handle changing priorities and use good judgment in stressful situations.
- Ability to motivate others with strong conflict management and problem-solving skills.
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination.
- Must be flexible to work a variety of hours as business demands, including overnight, weekends, and holidays.
- Able to access all areas of the DC, including mezzanine platforms.
- Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center.
- Strong Diversity, Equity, and Inclusion acumen, with the ability to influence and advance goals in this space.
Target is an Equal Opportunity Employer:
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to
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