Current jobs related to Compliance Officer - Reading, Pennsylvania - Customers Bank

  • Tax Compliance Specialist

    4 weeks ago

    Reading, Pennsylvania, United States Penske Truck Leasing Full time

    Job SummaryThe Operating Tax Clerk will play a crucial role in ensuring the accuracy and timeliness of tax compliance functions. This position requires strong organizational skills, excellent written and oral communication skills, and proficiency in Microsoft Office applications.Key ResponsibilitiesProcess and controllership of personal property tax, fuel...

  • Vice President of Environmental Compliance

    2 weeks ago

    Reading, Pennsylvania, United States Penske Full time

    Job Title: Vice President of Environmental ComplianceAt Penske, we are seeking a highly experienced and skilled Vice President of Environmental Compliance to lead our environmental compliance efforts. This role will be responsible for developing and executing the strategic vision for environmental compliance, aligning with the company's goals and...

  • Office Coordinator

    3 weeks ago

    Reading, Pennsylvania, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for an Office Administrator to perform a variety of duties, including providing front office support, payroll and HR administration, and maintaining accounts receivable and payable. The ideal candidate will have excellent communication skills, experience with Microsoft Office Suite, and the...

  • Correctional Officer

    1 month ago

    Reading, Pennsylvania, United States County Of Berks Full time

    Job SummaryWe are seeking a highly skilled and dedicated Correctional Officer to join our team at the County Of Berks. As a Correctional Officer, you will play a critical role in maintaining the safety and security of our inmates and staff.Key ResponsibilitiesSupervise and monitor the movement of inmates in open settings, including housing units, recreation...

  • Automotive Office Manager

    3 weeks ago

    Reading, Pennsylvania, United States Route 128 Honda Full time

    Job DescriptionAs an Automotive Office Manager at Route 128 Honda, you will be responsible for overseeing and managing the administrative and financial operations of our dealership. You will play a vital role in ensuring efficient and smooth daily operations, while maintaining excellent customer service standards. This role requires strong organizational and...

  • Veterinary Medical Field Officer

    2 weeks ago

    Reading, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Veterinary Medical Field OfficerJoin the Commonwealth of Pennsylvania's Department of Agriculture, Regulations and Compliance Division as a Veterinary Medical Field Officer. This exciting role offers a unique opportunity to make a positive impact on the agricultural community.About the PositionThe Veterinary Medical Field Officer will oversee the...

  • Correctional Officer

    4 weeks ago

    Reading, Pennsylvania, United States County Of Berks Full time

    Job Title: Correctional OfficerCounty Of Berks is seeking a highly skilled and dedicated Correctional Officer to join our team. As a Correctional Officer, you will play a critical role in maintaining the safety and security of our facilities and ensuring the well-being of our inmates.Job Summary:The Correctional Officer will be responsible for supervising...

  • Correctional Officer

    1 week ago

    Reading, Pennsylvania, United States County Of Berks Full time

    Job Summary:As a Correctional Officer with the County Of Berks, you will play a critical role in maintaining the safety and security of our correctional facilities. Your primary responsibility will be to supervise and control inmates in open settings, ensuring their compliance with rules and regulations. You will also be responsible for maintaining physical...

  • Code Enforcement Officer

    2 weeks ago

    Reading, Pennsylvania, United States Barry Isett and Associates, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Code Enforcement Officer to join our team at Barry Isett and Associates, Inc. As a key member of our Code Services group, you will be responsible for enforcing local ordinances and regulations related to property maintenance, zoning, and building codes.The ideal candidate will have a strong...

  • Chief Information Officer

    2 weeks ago

    Reading, Pennsylvania, United States Boscov's Full time

    Chief Information Officer (CIO) Job DescriptionBoscov's is seeking a seasoned Chief Information Officer (CIO) to lead our company's IT strategy, driving innovation and competitive advantage through technology. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive IT roadmap that aligns with our...

  • Veterinary Medical Field Officer Position

    2 weeks ago

    Reading, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryThe Commonwealth of Pennsylvania is seeking a highly skilled and experienced Veterinary Medical Field Officer to join our team. As a key member of our Department of Agriculture, Regulations and Compliance Division, you will play a critical role in overseeing the Bureau of Animal Health and Diagnostic Services programs.ResponsibilitiesOversee the...

  • Veterinary Medical Field Officer

    2 weeks ago

    Reading, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryThe Commonwealth of Pennsylvania is seeking a highly skilled and experienced Veterinary Medical Field Officer to join our team. As a key member of our Department of Agriculture, Regulations and Compliance Division, you will play a critical role in overseeing the Bureau of Animal Health and Diagnostic Services programs.Key Responsibilities•...

  • Quality Assurance Specialist

    2 weeks ago

    Reading, Pennsylvania, United States Trinity Glass International Inc Full time

    Job Title: Quality & Compliance AssociateWe are seeking a highly motivated and detail-oriented Quality & Compliance Associate to join our team at Trinity Glass International Inc.Job Summary:As a Quality & Compliance Associate, you will be responsible for ensuring the quality and compliance of our products and processes. You will work closely with our quality...

  • Branch Manager

    4 weeks ago

    Reading, Pennsylvania, United States CareRing Health, LLC Full time

    Job Title: Branch ManagerWe are seeking a highly skilled and experienced Branch Manager to oversee the day-to-day operations of our office facility. The successful candidate will be responsible for ensuring the efficient operation of the office and resolving any issues that may arise.Key Responsibilities:Oversee the various departments within the agency,...

  • Branch Manager

    2 weeks ago

    Reading, Pennsylvania, United States CareRing Health, LLC Full time

    {"Responsibilities": "Key ResponsibilitiesOversee the office facility and day-to-day operations.Ensure the office is operating efficiently and resolve any issues that may arise.Monitor and oversee various departments within the agency.Maintain compliance with state and regulatory bodies.Maintain compliance with Patriot Home Care policies and Standard...

  • Janitorial Assistant

    3 weeks ago

    Reading, Pennsylvania, United States K&R MAINTENANCE SERVICES LLC Full time

    Job SummaryK&R Maintenance Services LLC is seeking a detail-oriented and organized Janitor to join our team. As a Janitor, you will be responsible for maintaining the cleanliness and orderliness of our facilities, including offices, restrooms, and common areas.Key ResponsibilitiesPerform custodial duties, including sweeping, mopping, dusting, and...

  • Administrative Entity Support Specialist

    1 week ago

    Reading, Pennsylvania, United States Service Access & Management, Inc. Full time

    Job Summary:We are seeking a highly skilled and experienced Administrative Entity Support Manager to join our team at Service Access & Management, Inc. This individual will be responsible for ensuring that assigned Counties remain compliant with state standards and regulations and related provisions contained in the Administrative Entity (AE) Operating...

  • Risk Management Specialist

    2 weeks ago

    Reading, Pennsylvania, United States Utilities Employees Credit Union Full time

    Job SummaryWe are seeking a highly skilled Risk Specialist to join our team at Utilities Employees Credit Union. As a key member of our risk management team, you will play a critical role in identifying, evaluating, and mitigating risks that could impact our organization.Key ResponsibilitiesMaintain and update our enterprise risk management program and...

  • Paralegal Professional

    5 days ago

    Reading, Pennsylvania, United States Brentwood Industries Full time

    Job DescriptionWe are seeking a highly skilled Paralegal to join our team at Brentwood Industries. As a Paralegal, you will play a critical role in supporting our global operations by providing legal expertise and assistance in a wide range of areas, including corporate governance, contract management, and compliance.Key ResponsibilitiesAssist in the...

  • Staff Development Manager

    2 weeks ago

    Reading, Pennsylvania, United States CHOR Youth and Family Services Full time

    Job Title: Staff Development ManagerCHOR Youth and Family Services is seeking a highly skilled Staff Development Manager to join our team. As a key member of our organization, you will play a vital role in coordinating new hire training, updating curriculum, and ensuring compliance with regulatory bodies.Key Responsibilities:Assess current training needs and...

Compliance Officer

2 months ago

Reading, Pennsylvania, United States Customers Bank Full time
Job Summary

We are seeking a highly skilled Compliance Complaint Management Specialist to join our team at Customers Bank. As a key member of our compliance department, you will be responsible for conducting and assisting in the investigation, sampling, root cause identification, customer impact analysis, and formulation of responses to complaints received from regulators, executive customer complaints, and other escalated level complaints.

Key Responsibilities
  • Conduct and provide support for all aspects of evaluation of customer complaints for Customers Bank and its vendors.
  • Craft and provide support in crafting of summary and response memos to Management, the Bank's regulator, and/or responses to any escalated complaints received from different sources.
  • Identify root cause issues, devise resolutions to individual customer issues (as needed), and rapidly troubleshoot and propose solutions to root cause issues.
  • Perform sampling of complaints to identify risk indicators.
  • Work with other business units to address root cause issues and assist in fostering understanding of concerns.
  • Perform all duties in a context of the prevention and detection of regulatory non-compliance and/or consumer harm, including acting as an advocate for customer interests in those pursuits.
  • Assist with the creation of monthly reporting, summation of customer complaints, and issue tracking.
  • Assist with any audit requests and responses.
  • Help maintain departmental procedures.
  • Provide exceptional customer service to internal and external customers.
  • Perform projects and other duties as assigned.
Requirements
  • 3-5 years of experience in compliance, risk, operations, or customer advocacy roles that worked closely with the compliance area.
  • Experience with investigating and responding to regulatory complaints within the banking industry. Fintech experience is a plus.
  • Familiarity with the testing and monitoring activities to identify non-compliance related issues and potential risks.
  • Working knowledge of federal and local banking regulations.
  • Detail oriented.
  • Strong analytical and problem-solving skills.
  • Outstanding oral and written communication skills.
  • Flexibility and the ability to adapt quickly to the changing needs of Compliance, Customers Bank.
  • Ability to work independently and to multi-task.
  • Excellent time management skills.
  • Excellent customer service skills.
  • Positive attitude and Team player.
Technology Skills
  • Proficiency in Microsoft Office - Word, Excel, Outlook.
Equal Opportunity Employer

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Diversity Statement

We believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.